DHL forges partnership with PHLPost
DHL Express announced last May 7 their partnership with the Philippine Postal Corporation (PHLPost).
This first-of-its-kind collaboration is part of PHLPost’s plans to reinvigorate its international service offering by providing more shipping options to its customers.
DHL Express services will first be offered in 12 PHLPost locations in Ortigas, Pasig City; Greenhills, San Juan City; Cebu City; Baguio City; Sta. Rosa, Laguna; Angeles, Pampanga; Iloilo City; Legaspi City; Davao City; and central post offices in Manila, Quezon City and Makati City.
Customers will be able to enjoy the ease of shipping internationally to over 220 countries and territories by simply registering their documents and packages at the post offices.
The availability of the 24/7 customer service hotline and track and trace capability gives customers the ability to closely monitor their shipments from pick up to delivery.
“Our partnership will see us leverage on the extensive network and services of DHL Express to further boost our product offerings and reach. It will extend over and beyond the maximum weight limit permissible and outside of the existing serviceable countries of our Express Mail Service. This will enable us to be more globally competitive and ready to serve the increasing demands of our customers. The extension of services allows us to continue to add value to our customers through the provision of prompt and affordable services,” said Josefina dela Cruz, Philippine Postal Corporation, CEO and Postmaster General Manager.
“International trade is a key driver of economic growth. Increasingly, we are seeing efforts by both the public and private sectors working hand-in-hand to revitalize the logistics industry in the country. The partnership that we witness today is a showcase of PHLPost’s commitment towards elevating its service offering to its customers, and we are excited to be a part of this journey. Our experience in working with some of Southeast Asia’s national postal offices in Singapore, Malaysia and Vietnam will allow our local team to share best practices with PHLPost,” said Yasmin Aladad Khan, Senior Vice President DHL Express Southeast Asia.
Nurhayati Abdullah, Country Manager, DHL Express Philippines said: “We are excited about this partnership because it is borne out of both parties’ mutual desire to provide Filipinos with fast and reliable ways to send heavier parcels and packages to more countries abroad.
“This collaboration is a perfect combination of the unrivalled global network and expertise in international express industry of DHL Express, with PHLPost’s local postal services and its extensive reach in the country. More importantly, local small and medium enterprises will be able to tap on the wealth of knowledge that DHL and PHLPost possess to expand their business overseas more efficiently.”
The DHL Express service offering will cover the following shipments weighing 0.5 kg and above that are to be sent to countries currently not covered by PHLPost’s Express Mail Service (EMS).
The service will also cover shipments sent to countries where EMS is offered, but which exceed the maximum weight that can be accepted
DHL services will be expected to be rolled out in more PHLPost locations in 2014.