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Covid-19 Philippines Inquirer Info Desk

Covid 19 Philippines, Inquirer's info desk logo

To our valued readers,

We are launching a COVID-19 Philippines INQUIRER INFO DESK intended to help the public seeking information and clarification on the enhanced community quarantine rules and government pronouncements by getting answers from the right sources.

You can send your questions and concerns to the INFO DESK through the following:

As we navigate this period of unprecedented disruptions, getting accurate and verified information is vital for the people to keep themselves, their families and communities safe. With a pandemic of this scale and magnitude, confusion, disinformation, fake news and even lack of information can put people in harm’s way.

Through the INQUIRER COVID-19 INFO DESK, we will help clarify and obtain correct information so you can make the right decisions. Stay safe, stay informed.

Question from Email: What will happen if you are caught outside without a quarantine pass and you are still underage? For example, your age is still 14. What will they do to you?

Answer: (April 8, 2020)

Minors are urged to stay home during the enhanced community quarantine, especially since most barangays and local government units do not authorize minors to be holders of quarantine passes. Philippine National Police Chief Archie Gamboa had said that minors caught violating quarantine rules would be sent back to their parents or guardian. If there are no parents or guardians to pick them up, they will be turned over to the local social welfare officer. But there have also been reports of arrests of minors in certain cities. In Navotas, 259 minors have been arrested from March 20 to April 8. The Commission on Human Rights spokesperson Atty. Jacqueline de Guia had said that their office received complaints of arrests of minors, homeless and seniors.

Sources:  https://newsinfo.inquirer.net/1245735/chr-covid-story and https://newsinfo.inquirer.net/1246830/be-mindful-of-your-rights-vigilant-vs-possible-abuses-chr-tells-public-amid-luzon-wide-quarantine

Question from Email: My husband is arriving in Manila from US with stopover in korea on friday 1030 pm or nightime. His driver will pick him up and bring him to quezon city. As there is curfew, will he be exempted from this rule and just present arrival travel docs to any chechkpoint?

Answer: (April 1, 2020)

Yes, your husband will be allowed to travel from NAIA to Quezon City. Your husband and his driver must bring their identification cards and proof of travel which they will present at checkpoints. Returning Filipinos from the United States shall comply with a mandatory home quarantine.

Sources: https://newsinfo.inquirer.net/1241790/palace-releases-temporary-guidelines-on-metro-manila-community-quarantine and https://pcoo.gov.ph/press-briefing/laging-handa-public-briefing-hosted-by-pcoo-secretary-martin-andanar-undersecretary-rocky-ignacio-with-cabinet-secretary-karlo-alexei-nograles-department-of-agriculture-secretary-william-dar-depa/

Question from Viber: After the community quarantine is lifted by April 15, will masses and confession resume immediately?

Answer: (April 1, 2020)

Fr. Jerome Secillano, executive of the Catholic Bishops Conference of the Philippines permanent community on public affairs, said on Wednesday that the public celebration of Masses in churches will most likely resume once the Luzon-wide enhanced community quarantine ends.

Source: https://newsinfo.inquirer.net/1252266/public-celebration-of-masses-to-resume-after-luzon-quarantine-ends-cbcp/

Questions from Email: Would like to ask for guidelines for the burial of my mother. She died yesterday due to NON-covid related disease. Are we allowed to hold a wake? If yes, what are the guidelines that need to be observed?

Good Morning! If there is someone who died in Pasay, can family members from Quezon City see the body noting that the cause of death is not COVID19 related? If yes, what are the protocols? What are the requirements needed to for travel?

Answer: (April 1, 2020)

Yes, you may visit the body. The national government had said that funeral parlors are among the establishments allowed to open as these offer “critical services.” But visitors in wakes are only limited to the immediate family of the deceased as well as the priests and ministers, according to Philippine National Police spokesperson Brig. Gen. Bernard Banac. But visitors must still observe social distancing, proper hand hygiene and cough etiquette at all times. You may travel via a private vehicle, but must strictly observe social distancing (or one seat apart).

Source: https://newsinfo.inquirer.net/1246454/pnp-wakes-in-luzon-limited-to-immediate-kin-during-quarantine-period

Question from Facebook: I am a business owner of a convenience store. What are the requirements for a quarantine pass?

Answer: (April 1, 2020)

A quarantine pass is used only within the barangay by ther person designated to go outside the home to buy food and necessities under the Luzon-wide enhanced community quarantine. A convenience store owner does not need a quarantine pass. But for him to go out to his home he has to carry his ID of employment in case he has to go through checkpoints. Those working in convenience stores are exempted from the lockdown.

Sources: https://newsinfo.inquirer.net/1249392/ncrpo-barangay-quarantine-pass-not-a-national-policy-not-honored-at-checkpoints/ and https://newsinfo.inquirer.net/1244515/list-persons-authorized-to-go-out-during-luzon-lockdown/

Question from Email: What are the guidelines for funeral and burial during this ECQ in provinces like Bulacan? If the deceased is not a Covid patient.

Answer: (April 1, 2020)

Philippine National Police spokesperson Brig. Gen. Bernard Banac said last week that wakes are among the banned public gatherings during the month-long Luzon-wide enhanced community quarantine aimed to stop the spread of Covid-19. Banac said only the immediate family of the deceased as well as priest and other ministers will be allowed in wakes in Luzon. The Department of Health has not issued any specific guidelines for the burial of persons who died of other causes than those due to Covid-19. But funeral parlors are among the establishments offering critical services during the Luzon lockdown so it is safe to assume the burial procedure will be the same.

Source: https://newsinfo.inquirer.net/1246454/pnp-wakes-in-luzon-limited-to-immediate-kin-during-quarantine-period/

Question from Email: Kung magcacarpool ako ng officemates, ilan ang pwedeng sakay sa kotse?

Answer: (April 1, 2020)

While the government wants companies doing essential work to have transport arrangements for their employees, the government has insisted the implementation of skeleton work force and strict social distancing in every aspect of its operations so it follows that there should be less people inside a vehicle.

Source: https://pcoo.gov.ph/press-briefing/press-conference-of-cabinet-secretary-karlo-nograles-pcoo-secretary-martin-andanar-doh-secretary-francisco-duque-iii-doj-secretary-menardo-guevarra-dilg-secretary-eduardo-ano/

Question from Facebook: Matutuloy po ba ang 2 weeks total lockdown and kailan po magsastart?

Answer: (March 31, 2020)

Cabinet Secretary Karlo Nograles last week denied as “idle and wild talk” rumors of a total lockdown in Luzon, Nograles maintained that groceries, drugstores and wet markets will remain open as they are now under the current Luzon-wide enhanced community quarantine.

Source: https://newsinfo.inquirer.net/1249742/no-lockdown-of-supermarkets-drugstores-palace-quells-wild-talk/

Question from Viber: Is BGC part of the Taguig lockdown declared by Mayor Lino? There are still a lot of people roaming around here.

Answer: (March 31, 2020)

Since the Court of Appeals ruled in 2016 that Bonifacio Global City (BGC) belongs to Taguig City in its land dispute with Makati City, it follows that the lockdown ordered by Taguig Mayor Lino Cayetano midnight of March 17 in his city, also includes BGC.

Sources: https://newsinfo.inquirer.net/943180/ca-taguig-owns-bgc-not-makati/  and https://newsinfo.inquirer.net/1243629/taguig-city-goes-on-lockdown-due-to-covid-19/

Question from Viber: Is running alone around the neighborhood/ barangay/ subdivision not allowed? I was stopped by our barangay volunteers while jogging by myself one morning.

Answer: (March 30, 2020)

Yes, running or jogging in your barangay is prohibited. Under the enhanced community quarantine “strict home quarantine’ is being implemented in all households. Only one person per household will be allowed to leave to purchase necessities during lockdown.

Source: https://newsinfo.inquirer.net/1243217/duterte-on-luzon-wide-enhanced-community-quarantine-this-is-not-martial-law-covid19phsafeathome-total-lockdown-covid19-mmlockdown

Question from Email: I have a friend who has a mother, currently in Zamboanga, who has cancer. Will she be allowed to travel to Manila for treatment? Where can she get a permit so her mom can travel?

Answer: (March 30, 2020)

Your friend’s mother who has cancer may be exempted from the Luzon-wide lockdown and allowed to get inside Manila for humanitarian reasons. But there are no available commercial domestic flights bound for Manila from Zamboanga for the duration of the enhanced community quarantine until April 13. Commercial airlines that fly the Zamboanga-Manila routes are Philippine Airlines and Cebu Pacific Air, both of which have suspended all its domestic and international flights and are set to resume operations on April 15. The other option is to seek medical treatment in Zamboanga or nearby accessible provinces for the meantime.

Question from Viber: What is the DOTR social distancing guideline for travels using private cars?

Answer: (March 30, 2020)

Social distancing in private cars (that is one seat apart) must be observed by having only a limited number of passengers inside the vehicles. Private cars can be used when one has to travel to buy basic necessities and transport passengers who have scheduled departing or arriving flights. Use of private vehicles is allowed to buy basic necessities provided only one person is allowed to leave home. Filipinos may also use a private vehicle to transport or fetch their relatives at the airport but they should show proof of travel or flight itinerary and only one companion is allowed per passenger.

Sources: https://newsinfo.inquirer.net/1243868/dotr-on-private-vehicles-in-airports#ixzz6I8pn9SK7; https://newsinfo.inquirer.net/1243775/luzon-community-quarantine-its-not-just-wider-in-coverage#ixzz6I8pI8a6e and https://newsinfo.inquirer.net/1242176/dotr-to-implement-one-seat-apart-social-distancing-in-all-public-transpo#ixzz6I9GXnaH5

Question from Viber: What is the difference between total lockdown and enhanced community quarantine?

Answer: (March 30, 2020)

Under an “enhanced community quarantine,” also described as partial lockdown by government officials, business establishments that provide basic necessities such as food, water, medicine and medical supplies; and those that provide services such as banks, hotels and food deliveries, are allowed to operate. The delivery of agricultural products and the flow of cargoes (food and nonfood) shall remain unhampered and must not be flagged down at checkpoints during the enhanced community quarantine, which has been imposed in the whole of Luzon until April 13.

In a total lockdown, all establishments, including supermarkets, convenience stores, wet markets, drug stores, banks and restaurants would be closed. Delivery of food supply and agricultural products would also be prohibited.

Source: https://pcoo.gov.ph/OPS-content/on-the-rumor-of-a-total-lockdown-in-the-entire-country-in-the-next-two-weeks/

Question from Email: Do you know how Paranaque have set up to assist for PWD? For basic services like ID renewal during this time of COVID, and for special services like doing our groceries for us.

Answer: (March 28, 2020)

According to the Paranaque’s CSWD office, their office is open to you to renew your ID and they are giving food packs to all barangays in the city. For questions you may call the CSWD hotline at 88293324.

Question from Viber: There are barangays, such as ours here in Cubao (Brgy E. Rodriguez Sr), that are imposing windows of time for going out for important errands. The schedule is 5-8am, 10am-2pm, and 5-8pm. Is this official? It seems to go against the concept of social distancing because it squeezes everyone to be at the marketplace and supermarkets at particular times only.

Answer: (March 27 2020)

Yes, it is official because the schedule of curfew with window hours is imposed by local government units. However, Interior Secretary Eduardo Año already advised local government units last March 25 to lift window hours because cramming market runs into a few hours would only gather more crowds where social distancing would not be observed.

Source: https://newsinfo.inquirer.net/1248332/lift-window-hours-for-market-grocery-runs-lgus-told

Question from Email: Is this article true? It was published by Inq.net. “Home rental fees frozen while Luzon quarantine is in effect”.

Answer: (March 27 2020)

Yes, it is true. Under Republic Act No. 11469, or more known as “Bayanihan to Heal as One Act,” a 30-day moratorium shall be imposed on home rental fees within the duration of the enhanced community quarantine. No further charges, interests, penalties and fees shall also be incurred following the 30-day grace period.

Sources: https://newsinfo.inquirer.net/1248088/rental-fees-frozen-while-quarantine-in-place-poe and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200324-RA-11469-RRD.pdf

Question from Email: I am due to vacate my current condominium unit next April here in Pasig as my contract expires and will move back to Muntinlupa (my domicile). Will I be allowed to move?

Answer: (March 26, 2020)

You will not be allowed to travel to Muntinlupa from Pasig because under the guidelines of the Enhanced Community Quarantine for Luzon, which will last until April 14, only authorized individuals from exempted industries and medical reasons are allowed to travel as long as they show proof of their business outside. No ‘non-essential’ travel is allowed because the intention of the quarantine is to restrict the movement of people and keep them in their homes.

Sources: http://pnp.gov.ph/images/Module/3192020.pdf and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200316-MEMORANDUM-FROM-ES-RRD.pdf

Question from Disqus: How likely is it that the enhanced community quarantine in Luzon will be extended?

Answer: (March 26, 2020)

During the March 25,2020 Inter-Agency Task Force for the Management of Emerging Infectious Diseases briefing in the Palace, Interior Secretary Eduardo Ano said while they have to make an assessment if the government can lift the lockdown on April 12, he was “confident that we can, but of course, it doesn’t mean that’s the end of the spread (of Covid-19).”

Source: https://pcoo.gov.ph/transcripts

Question from Viber: Are seniors prohibited to go to supermarkets?

Answer: (March 26, 2020)

Yes, but a senior citizen may be exempted if she/he lives alone. Under the enhanced community quarantine for Luzon, senior citizens cannot leave their houses to go to supermarkets. Quarantine passes issued by the local governments do not allow senior citizens to go out. However, Interior Secretary Eduardo Año said senior citizens who live alone should be exempted. He said they should be given a quarantine pass to buy their basic needs. Senior citizens and those with underlying health conditions are at high risk of the coronavirus disease so they should take extra care when going to public places.

Sources: https://pcoo.gov.ph/press-briefing/inter-agency-task-force-for-the-management-of-emerging-infectious-diseases-virtual-presser-with-cabinet-secretary-karlo-alexei-nograles-department-of-agriculture-secretary-william-dar-department-of/ and https://newsinfo.inquirer.net/1248697/senior-citizens-living-alone-should-also-get-quarantine-pass-says-ano

Question from Viber: I’m a single mom with one kid. According to the ECQ regulations, only 1 per household can go out to buy necessities. My son is a special child and cannot be left alone. Can this be exempted?

Answer: (March 26, 2020)

Yes, your case can be exempted. Presidential Spokesperson Salvador Panelo had said that among those exempted from the enhanced community quarantine are those leaving their homes for medical and humanitarian reasons. You may ask a barangay officer to exempt you or give you an additional quarantine pass on medical and humanitarian grounds.

Source: https://newsinfo.inquirer.net/1243036/luzon-island-now-under-enhanced-community-quarantine-palace

Question from Email: I will pick up a relative from the airport. Do luggage and the people arriving undergo some sort of disinfection bago lumabas ng airport?

Answer: (March 25, 2020)

There is no mention in the Manila International Airport Authority’s memorandum circular dated March 15, 2020 on its protocol in response to Covid-19 that arriving passengers and their luggages will undergo disinfection. Airport terminals do conduct regular disinfection in the premises and facilities there, particularly surfaces exposed to the public. Disinfection is also being done in airport shuttles at every loop as well as in airport transportation services there.

Source: https://www.miaa.gov.ph/miaa/index.php?option=3514;protocol-in-response-to-the-coronavirus-disease-covid-19-social-distancing-implementation&catid=31;miaa-announcements&Itemid=41

Question from Facebook: Mayroon bang hotel intended to accommodate the COVID-19 patients?

Answer: (March 25, 2020)

So far, no hotels are being considered by the government to accommodate Covid-19 patients. Health Undersecretary Maria Rosario Vergeire earlier said government has designated three government hospitals as Covid-19 referral hospitals as some hospitals have already reached full capacity for the care of Covid-19 patients.

Source: https://newsinfo.inquirer.net/1247913/5-metro-hospitals-reach-full-capacity-for-covid-19-cases/

Question from Email: Ask ko lang po kung ano ang regulasyon kapag nagpapasok ng empleyado ang isang private manufacturing company? Paano po kung ALMOST full operation po sila?

Answer: (March 25, 2020)

According to the Inter-agency Task Force for Emerging Infectious Diseases, among those exempted from the Luzon enhanced community quarantine are employees from manufacturing and processing plants of basic food products and medicines but respective managements are required to adapt a strict skeleton work force to support operations as well as observe strict distancing measures. So a manufacturing company should not operate fully during the quarantine period.

Source: https://pcoo.gov.ph/press-briefing/press-conference-of-cabinet-secretary-karlo-nograles-pcoo-secretary-martin-andanar-doh-secretary-francisco-duque-iii-doj-secretary-menardo-guevarra-dilg-secretary-eduardo-ano/

Question from Facebook: Are veterinarians considered health workers? Are pet clinics and hospitals allowed to be open?

Answer: (March 25, 2020)

Agriculture Secretary William Dar said in a Palace briefing on March 19, 2020 that veterinarians are exempted from the Luzon enhanced community quarantine. But Dar only said this applies to “essential farm personnel that works at the production area, including veterinarians..” Dar did not say vets running pet clinics or pet hospitals are exempted from the quarantine. Last March 17, Cabinet Secretary Karlo Nograles said the Inter-agency Task Force on Emerging Infectious Diseases has not yet taken up the issue on whether vets from animal hospitals will be exempted from the quarantine.

Source: https://www.pna.gov.ph/articles/1097096

Question from Viber: My wife and I are senior citizens, 76 and 63 years old respectively. It’s just the two of us in a condo. How can we buy food in the grocery store since only one is given a quarantine pass? It is difficult for us to go out if we are not together.

Answer: (March 25, 2020)

Among the exemptions mentioned when the community quarantine was imposed in the entire Luzon on March 16 is that quarantine passes are given to frontline health workers, authorized government officials, for medical reasons and for humanitarian reasons. You may try to ask for an additional quarantine pass citing humanitarian reasons.

Source: https://newsinfo.inquirer.net/1243036/luzon-island-now-under-enhanced-community-quarantine-palace#ixzz6HVFFr4Rl

Question from Email: Ang mga pet supplies shop po ba ay pinahihintulutang magbukas? Ang tinda po namin ay mainly petfood and medicines. Hindi po kase kasama sa rasyon if ever ang mga hayop.

Answer: (March 24, 2020)

During the press briefing of the Inter-agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) on March 17, Sec. Nograles said they didn’t discuss if pet food suppliers and stores are mandated to stay in operation. In the IATF Resolution No. 14 released on March 22, the list of exceptions to the quarantine does not mention pet shops who sell food and medicine for animals.

Sources: IATF Resolution No. 14 and https://pcoo.gov.ph/press-briefing/press-briefing-of-the-inter-agency-task-force-for-the-management-of-emerging-infectious-diseases-iatf-eid-with-cabinet-secretary-karlo-alexei-nograles-department-of-labor-and-employment-secretary-s/

Question from Disqus: Can somebody else from the same household use the quarantine pass issued to another household member? So we can take turns in going outside to buy food and necessities.

Answer: (March 24, 2020)

Quarantine passes are issued by local government units and barangays, so rules on the quarantine pass may vary depending on the local government. In Manila, only one person is authorized per family, whose name will be submitted to the barangay. Only the name submitted is allowed to use the pass. However, in Santa Rosa, Laguna, any one member of the household can go out with the quarantine pass.

Sources: https://web.facebook.com/OfficialMBB2019/photos/a.404330023525712/549926312299415/?type=3&theater and https://web.facebook.com/citygovernmentofsantarosa/photos/a.184241094927564/3215136135171363/?type=3&theater

Question from Email: Is there a quarantine pass required in QC?

Answer: (March 24, 2020)

Following the order to place Luzon under lockdown until April 13, local government units have started issuing quarantine passes to each household in their jurisdiction, as part of stringent measures in implementing enhanced community quarantine. A quarantine pass, which should be free of charge, designates a household member as the representative who can go out to buy basic necessities. The bearer of the pass will be the only one allowed to go out. Some barangays in Quezon City have already issued quarantine passes. Call or text your barangay officials to check if they have given out quarantine passes.

Question from Viber: What are the regulations in Parañaque City about the quarantine?

Answer: (March 24, 2020)

The Parañaque City government has placed on March 23 the entire city under a 24-hour curfew. Each household was reportedly given a quarantine pass, which will be used by one member of the household to buy food and other basic necessities. In Mayor Edwin Olivarez’s Facebook post, he said that violators of the directive will be apprehended. There were 2,088 residents apprehended for allegedly violating the enhanced community quarantine, as of March 21.

Source: https://newsinfo.inquirer.net/1246865/paranaque-city-placed-under-24-hour-curfew-due-to-covid-19

Question from Email: I am working in government. Are employees in government agencies considered “frontliners” by IATF?

Answer: (March 23, 2020)

In the earlier guidelines, all government workers are enjoined to stay at home or work from home unless they are part of essential workers or skeleton force. In the latest guidelines by the Inter-Agency Task Force on Emerging Infectious Diseases (IATF) last March 22, among those exempted from the lockdown and travel restrictions (apart from health workers) are members of Congress and their chiefs of staff; department secretaries, undersecretaries, assistant secretaries, and bureau directors of the different government agencies under the executive branch; Ombudsman and deputy Ombudsmen; justices of the Supreme Court, Court of Appeals, Court of Tax Appeals and the Sandiganbayan, and their skeleton-workforce; judges of regional, metropolitan, and municipal circuit trial courts and prosecutors, and their skeleton-workforce; local chief executives; and close-in staff necessary. Please check with your head of office or your supervisor if your agency is considered an essential frontliner and if you are part of the skeleton force.

Question from FB Live: Bakit po most of the doctors here in Bulacan cancelled their schedule? And according to one of the nurses, they cannot force them to work.

Answer: (March 19, 2020)

Are the doctors working on a hospital or are private practitioner? A doctor working in a hospital may be subject to the hospital’s rules regarding leaves of absence. A private practitioner has more freedom to schedule his days and hours of service. Doctors and nurses are among the essential frontliners against the spread and cure of COVID-19. We appeal for their service at this time.

Question from Email: Lumuwas po dito sa Makati si mama last March 14 dahil pinacheck up po siya for possible nasopharyngeal cancer and dito na siya naabutan ng ECQ. Her case has worsened and needs a biopsy, but hindi kami makagalaw here in Makati and gusto naming iuwi siya sa Pampanga at doon magtreatment. Papayagan ba nilang masundo kami ng father ko from Pampanga? May mga documents ba na kailangang ipakita sa mg check points bukod sa medical certificate? Does he need to secure a travel pass and from whom?

Answer: (April 8, 2020)

Makabubuti pong makipag-ugnayan sa lokal na pamahalaan ng Makati City at Bulacan para maiuwi ang iyong ina sa inyong tahanan. Ito ay base na rin sa memorandum circular no. 2020-062 na inisyu ng Department of Interior and Local Government noong Marso 21 sa lahat ng local government officials magmula sa gobernador, punong bayan at lungsod at iba mga lokal na opisyal na siyang nagpapatupad ng enhanced community quarantine sa buong Luzon.

Partikular na isinasaad sa Section 5 ng circular na ang “transportasyon ay kailangan ibigay ng LGU para sa mga nangangailangan ng pangunahing serbisyo gaya nang pagdadala ng may sakit sa ospital o klinika.” Kailangan din tugunan ng LGU ang transportasyon ng mga tao na stranded sa pamamagitan ng pakikipagkoordinasyon sa iba pang LGU para maihatid sa kanyang patutunguhan ang na-stranded.

Malinaw rin ang pahayag ng DILG na ang lahat ng nangangailangan ng tulong medikal ay papayagang makabiyahe.

Source: https://www.dilg.gov.ph/PDF_File/issuances/memo_circulars/dilg-memocircular-2020322_28333f20aa.pdf

Question from Email: I am a resident of Marilao, Bulacan where there is a policy that we can only go out 3 days only in a week and those days depend on the last digit of the ecq pass number and in my case my last digit is 1 and so I am only allowed to go out every Monday, Wednesday and Friday. Is there such a policy by the national government?

Answer: (April 8, 2020)

No, the quarantine pass is not a policy of the national government so rules regarding quarantine passes vary depending on the barangay because it is issued by barangay officials. NCRPO chief Maj. Gen. Debold Sinas said on March 27 that the issuance of quarantine passes is not a national policy imposed by the Inter-Agency Task Force on Emerging Infectious Diseases and that such a ticket shall only be used exclusively within the barangay.

Source: https://newsinfo.inquirer.net/1249392/ncrpo-barangay-quarantine-pass-not-a-national-policy-not-honored-at-checkpoints

Question from Email: Yung mother ko po with the rest of her siblings ay umuwi po ng Cagayan before po magdeclare si PDU30 ng Luzon lockdown kasi po namatay po yung lolo namin. Natapos na po nila ang 14-day quarantine period nila doon at binigyan na po sila ng doctor nila ng certification and permit to travel. Is it enough to show to all checkpoints na madaanan nila from Cagayan to Caloocan?

Answer: (April 8, 2020)

You may advise your mother and her siblings to coordinate with the town mayor, Cagayan governor or other local officials. They have been tasked to provide transportation for stranded persons and coordinate with other LGUs (Manila) based on the March 21 memo circular by the DILG secretary to LGUs. A gentle reminder when they travel back to Manila is to observe social distancing (one seat apart).

Source: https://www.dilg.gov.ph/PDF_File/issuances/memo_circulars/dilg-memocircular-2020217_d360868

Question from Email: We have a house maid who is currently showing early signs of anxiety disorder. She badly wants to go back to her hometown in San Pablo, Zamboanga del Sur. We are in GMA, Cavite. Can she be granted a travel pass to return to her province? To whom should we coordinate with? We fear her condition may worsen and lead to actual nervous breakdown. We also would wish to have her consult a mental health practioner, any hotlines for this service while on ECQ?

Answer: (April 8, 2020)

To consult a health professional, you may call the National Center for Mental Health hotlines: 0917-899-USAP (8727) or 989-USAP (8727). For her transportation and/or travel pass to a clinic or to Zamboanga del Sur, you may coordinate with the local officials of GMA, Cavite or with the governor of Cavite. They have been tasked to provide transportation for those needing to go to hospitals or clinics and for stranded persons based on the March 21 memo circular by the DILG secretary to LGUs.

Sources: https://www.dilg.gov.ph/PDF_File/issuances/memo_circulars/dilg-memocircular-2020217_d360868 and https://twitter.com/Inq_Researchers/status/1241723339611099143

Question from Email: May I inquire if Visayas and Mindanao regions are not included in the extended ECQ for Luzon region.

Answer: (April 8, 2020)

The enhanced community quarantine which was extended until April 30 is only for Luzon. According to Inter-Agency Task Force spokesperson Karlo Nograles, the guidelines governing the implementation of the quarantine would remain in effect unless changed by the President. Some provinces and cities in Mindanao and Visayas implemented their own community quarantine measures and it is upon their discretion to extend these too. In Lapu-lapu City in Cebu, the community quarantine has already been extended until April 28.

Sources: https://newsinfo.inquirer.net/1255035/luzon-wide-quarantine-extended-until-april-30 and https://cebudailynews.inquirer.net/300797/chan-ecq-in-lapu-extended-until-april-29

Question from Email: In a house with three families, how many passes does the barangay have to issue? What is our right if our barangay official is selective on issuing passes?

Answer: (April 8, 2020)

The issuance of quarantine passes is a prerogative of local government units so rules covering its distribution such as the number of passes given to a household may vary from place to place. However, the Department of the Interior and Local Government (DILG) has warned that local officials abusing their powers in the implementation of the enhanced community quarantine (ECQ) will be held liable for their actions. DILG Secretary Eduardo M. Año emphasized the need for barangay officials and police forces to practice respect for human rights in the implementation of ECQ as the primary goal of the community quarantine is to prevent the spread of the virus and must not be a time to violate human rights. The public should call the DILG Emergency Operations Center hotlines 02-8876-3454 local 8806/8810 or 02-8925-0343 for complaints against local officials in the implementation of ECQ

Source: https://www.dilg.gov.ph/news/DILG-to-go-after-local-execs-barangay-officials-charging-fees-for-passes-food-stubs-during-enhanced-community-quarantine/NC-2020-1066

Question from Email: My son is ending his seamanship training on board a vessel in Batangas City on April 15 thereabouts. Will I be allowed to fetch my son and bring him home to Pandi Bulacan where we live. I will be using a private car. What requirements do I and my son need to prepare? If ever, travel route shall be NLEX, SLEX, Star toll to Batangas port and back.

Answer: (April 7, 2020)

Since the government announced on Tuesday, April 7, 2020, that it has extended the enhanced community quarantine in Luzon until April 30, Cabinet Secretary Karlo Nograles said in an online briefing that that the guidelines governing the implementation of the quarantine would remain in effect unless changed by the President.’That is, only those exempted from travel will be allowed during the lockdown and the rest are not allowed to travel in Luzon until April 30. Since you’re son is technically not yet set for deployment overseas, he cannot travel from Batangas to Bulacan. You also cannot fetch him since you are not exempted for travel under the quarantine guidelines.

Source: https://newsinfo.inquirer.net/1255035/luzon-wide-quarantine-extended-until-april-30/

Question from Viber: We are 4 in the family, our eldest is 20 years old and i am already 66 years old. As written in our quarantine pass, persons below 21 years old and over 65 years old are not allowed to go out. Can we get a special pass to buy provisions?

Answer: (April 7, 2020)

You may ask your barangay for permission to use your quarantine pass given your situation. The rules on the quarantine pass will vary depending on the local government unit because it is not a national directive. However, Interior Secretary Eduardo Año already appealed to LGUs to allow senior citizens who live alone to leave the house so they could buy essentials.

Sources: https://newsinfo.inquirer.net/1249392/ncrpo-barangay-quarantine-pass-not-a-national-policy-not-honored-at-checkpoints and https://newsinfo.inquirer.net/1248697/senior-citizens-living-alone-should-also-get-quarantine-pass-says-ano

Question from Email: My coworkers will be arriving in the PH from Taiwan by April 15. If the ECQ is already lifted, does that mean that they can freely travel from NAIA to Batangas without restrictions? If the ECQ will be extended, what will happen to them upon arriving at airport on the same date? Will they still be allowed to travel here in Batangas through a private car?

Answer: (April 7, 2020)

The Luzon-wide enhanced community quarantine has been extended until April 30 and guidelines governing the implementation of the ECQ would remain in effect, subject to changes on the order of Malacañang. Based on previous guidelines and advisories, private vehicles are allowed to transport and fetch passengers from the airport provided that they bring proof of the passenger’s flight itinerary. Also, have your identification cards with your place of residence ready. Only one person is allowed to pick up the passenger to observe proper social/physical distancing, according to the Department of Transportation.

Source: https://newsinfo.inquirer.net/1255035/luzon-wide-quarantine-extended-until-april-30 and https://newsinfo.inquirer.net/1243868/dotr-on-private-vehicles-in-airports

Question from Email: Lahat po ba ng manggagaling sa abroad ay mandatory na magkaquarantine for 14 days or piling tao lang po?

Answer: (April 6, 2020)

Upon the arrival of returning Filipinos at the airport, the Bureau of Quarantine will check and decide if they must undergo a 14-day quarantine in a quarantine facility or comply with a mandatory home quarantine, according to the Overseas Workers Welfare Administration. Those who will undergo a home quarantine have to report to their respective “punong-barangays” during the quarantine period.

Source: http://quarantine.doh.gov.ph/faqs/

Question from Email: I am a single mom with a toddler (5yo), and we live by ourselves, thus I cannot leave him with anyone. Leaving him with the neighbors is also too risky. Can this be an exemption for more than one quarantine pass per household?

Answer: (April 6, 2020)

Yes. Among the exemptions for “strict home quarantine’ being implemented in all households are for medical reasons and for humanitarian reasons.. You just have to observe social distancing and stay more than 1 meter (3 feet) away specially from a person who is sick., practice proper hygiene and wear mask.

Source: https://newsinfo.inquirer.net/1243036/luzon-island-now-under-enhanced-community-quarantine-palace#ixzz6HVFFr4Rl

Question from Email: Ako po ay isang marino na dumating noong March 21 sa Pilipinas. Tapos na po ang aking 14 days self-quarantine at mayroon akong medical certificate na nagsasabing wala akong sintomas. Nakahanap ako ng kotseng masasakyan. Ano po ang kailangang ipakita sa checkpoint para makauwi ako sa Aparri Cagayan?

Answer: (April 6, 2020)

You will be allowed to travel to Aparri, Cagayan after you undergo the 14-day quarantine and you are cleared, according to the Overseas Workers Welfare Administration. According to the DOH, you may get your certificate of quarantine completion and clearance from your barangay/barangay health center or from the nearest barangay where you are staying. The Inter-Agency Task Force in its Resolution No. 18 has strongly enjoined LGUs to allow the unhampered transit of OFWs who have been issued DOH or LGUs certificate of completion of 14-day facility-based quarantine or those who may be required by the DOH or LGUs to undergo a mandatory 14-day home. It is best to bring your certificate of quarantine completion along with your medical clearance, proof of travel from abroad and your identification card to be presented at checkpoints.

Sources: http://quarantine.doh.gov.ph/public-advisory-no-12-interim-guidelines-on-the-management-of-persons-under-monitoring-pums-suspected-with-coronavirus-disease-2019-covid-191-for-home-quarantin/quarantine and https://www.facebook.com/Inquirerlibre/posts/10159029648252573

Question from Email: uncle sent us balikbayan boxes that contain canned goods and other essentials. Will it be delivered to us during the quarantine or will Customs will hold it?

Answer: (April 3, 2020)

The movement of all types of cargo (food and nonfood) remain unhampered, as ordered in the Resolution No. 14 of the Inter-Agency Task Force for the Management of Emerging Infectious Disease. The Bureau of Customs and other logistic service providers are among those exempted from the enhanced community quarantine, so business operations of companies engaged in cargo handling, warehousing, trucking, freight forwarding, and shipping line, continue to operate. However, while processing and release of shipments continue 24/7 at Customs, delivery of balikbayan boxes depends on the freight forwarding company that handles the balikbayan box, according to a Customs staff. You may contact the company to ask for updates on the balikbayan box sent by your uncle.

Source: IATF Resolution No. 14

Question from Viber: May I ask about the guidelines of mass gathering with regards to the ECQ?

Answer: (April 2, 2020)

Mass gatherings shall be prohibited during the implementation of enhanced community quarantine. As defined by a memorandum on stringent social distancing measures signed by Executive Secretary Salvador Medialdea, a mass gathering is “a planned or spontaneous event where the number of people attending the event could strain the planning and response resources of the city or municipality where the event will be held.” It includes movie screenings, concerts, sporting events and other entertainment activities, community assemblies, and non-essential work-related gatherings. Essential work-related meetings and religious activities may continue so long as strict social distancing, defined as the strict maintenance of a distance of at least one (1) meter radius between and among those attending, is maintained during the entirety of the event. The Department of Trade and Industry (DTI) shall ensure that private establishments in operation strictly maintain social distancing in their businesses.

Source:  https://newsinfo.inquirer.net/1242084/ph-quarantine-guidelines-among-the-strictest-in-asia#ixzz6IEkZKbdH

Question from Viber: What are the special powers given to the president by the Bayanihan to Heal as One Act?

Answer: (March 31, 2020)

Republic Act No. 11469 or more known as “Bayanihan to Heal as One Act” allows the President to place the country under a state of emergency effective for three months unless extended on top of the already implemented Luzon-wide enhanced community quarantine which takes effect until midnight of April 13. Under the new law, the President has the power to realign funds to government measures that will address the COVID-19 pandemic in the country. The President is also authorized, when the public interest so requires, to direct the operation of establishments like private hospitals, hotels, and transport companies to support medical facilities and services subject to conditions like the owners retain the management and operation of the enterprise. The authorized powers of the president regarding the purchase of testing kits, coverage of cost of treatment for COVID-19 patients through the National Health Insurance Program of the Philippine Health Insurance Corporation, compensation for infected health workers, emergency subsidy to around 18 million low income household and other powers are listed in Section 4 of the law. You can read the law at https://www.officialgazette.gov.ph/downloads/2020/03mar/20200324-RA-11469-RRD.pdf.

Read more: https://newsinfo.inquirer.net/1248107/look-bayanihan-to-heal-as-one-act-signed-by-duterte#ixzz6I9k7Lpe8

Question from Facebook: Meron po ba kayong balita kung totoong mandatory na ititigil ang operations ng lahat ng POGO ngayon?

Answer: (March 24, 2020)

On March 18, the Philippine Amusement and Gaming Corp. (PAGCOR) ordered the temporary suspension of Philippine Offshore Gaming Operations (POGO) and its service providers in Luzon while the country is placed under the enhanced community quarantine. Pagcor also said that the skeleton workforce at POGO operating sites is no longer allowed. For tasks that cannot be done remotely, personnel must secure necessary permits from the concerned unit of the Inter-Agency Task Force. POGO operations outside Luzon are advised to abide by community quarantine measures adopted by concerned local government units. Three days later, on March 21, Pagcor Chair Andrea Domingo pushed for the resumption of Pogo operations as well as “junkets” and “e-junkets,” which are gambling arrangements of major casinos involving high rollers.

Sources: https://business.inquirer.net/292896/pagcor-suspends-pogo-operations-in-luzon-workers-ordered-to-stay-home and https://newsinfo.inquirer.net/1246292/work-from-home-pogos-pushed-for-more-covid-19-funds

Question from FB Live: Pwede po bang i-extend ang filing ng ITR due date mula sa April 15?

Answer: (March 19, 2020)

The Bureau of Internal Revenue has extended the deadline for the filing of income tax returns (ITR) from April 15 to May 15. However, taxpayers who are ready to file their ITR may do so through online filing and payment platforms.

Source: https://newsinfo.inquirer.net/1244763/bir-itr-filing-deadline-extended-until-may-15-go

Question from Email: Who are the city mayors positive of covid-19?

Answer(April 8, 2020)

So far there are no city mayors who are positive of Covid-19. At least two mayors got tested — Manila Mayor Isko Moreno and San Juan City Mayor Francis who both tested negative for the disease. Mandaluyong Mayor Menchie Abalos is undergoing self-isolation after the city health department informed her she had interacted with confirmed carriers.

Sources: https://newsinfo.inquirer.net/1252587/san-juan-mayor-negative-for-covid-19/ and https://newsinfo.inquirer.net/1242283/isko-moreno-chief-of-staff-test-negative-for-covid-19/

Question from Email: I have a friend who lives in a condo. A unit owner on the ground floor is COVID + and is not required to be hospitalized since he exhibits mild symptoms. Does this mean all residents are PUMs and that everyone will not be allowed to leave their units to purchase their needs?

Answer(April 7, 2020)

Based on the Department of Health’s guidelines, other residents are not considered PUMs unless they were directly contacted by the DOH through contract tracing. PUMs are identified as asymptomatic individuals who traveled to areas with reported local transmission in the last 14 days or has history of exposure to COVID-19 (direct contact to COVID-19 patient, staying in the same environment and living in the same household as a COVID-19 patient, travelling in close proximity like within one meter or 3 feet in any kind of conveyance).

Only PUMs are not allowed to leave their houses because they are required to undergo a 14-day quarantine at home or a barangay isolation unit to monitor the possible development of symptoms, according to the updated decision tool released on March 16 by the Department of Health. Local health officials should issue a certificate of quarantine completion after 14 days.

For further assistance, call the DOH Hotline: (02) 86517800 local 1149/1150; DOH COVID-19 emergency hotlines 02-894-COVID (02-894-26843) or 1555 for PLDT, Smart, Sun, and TNT subscribers. 

Sources: https://www.doh.gov.ph/sites/default/files/Updated_Decision_Tool_March_16.pdf http://quarantine.doh.gov.ph/public-advisory-no-12-interim-guidelines-on-the-management-of-persons-under-monitoring-pums-suspected-with-coronavirus-disease-2019-covid-191-for-home-quarantin/

Question from Email: Does DOH actually call patients’ relatives to inform them that someone is PUI?

Answer(April 7, 2020)

The Department of Health’s media relations told the Inquirer that “only the patient gets the test results unless there was prior arrangement” about the release of the results.

Question from Email: What can we do to protect ourselves when someone is found positive with Covid-19 near where we live?

Answer(April 6, 2020)

It has been reported that the DOH has sent home people positive for COVID-19 subject to strict isolation and strict monitoring. The COVID-19 virus is not transmitted through the air and airborne transmission of the virus from person-to-person over long distances is unlikely according to the World Health Organzation. It has been considered a droplet infection. That is, it can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. The best way to protect yourself against COVID-19 is by frequently cleaning your hands and by wearing face masks especially when you are outside. By doing this you eliminate viruses that may be on your hands and avoid infection that could occur by then touching your eyes, mouth, and nose.Also make sure you maintain social distancing of at least 1 meter (3 feet) distance between yourself and anyone who is coughing or sneezing. Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

Sources: https://newsinfo.inquirer.net/1226800/doh-novel-coronavirus-not-yet-classified-as-airborne#ixzz6HgXQt9WS; https://www.who.int/news-room/q-a-detail/q-a-coronaviruses and https://newsinfo.inquirer.net/1242460/covid-19-patients-with-mild-symptoms-will-be-allowed-to-go-home-doh-says

Question from Email: Ako po ay nagkaroon ng parang kulong na sipon, watery eyes at makating lalamunan na kung minsan ay masakit din ay tuyo ang lalamunan. Wala naman po akong ubo o lagnat. Ano po ang unang hakbang na aking gagawin? Saan po ako pupunta? Ito po ay nagsimula noong March 26.

Answer(April 3, 2020)

Are you having the flu, common cold or the new coronavirus? The symptoms for all three viral infections can be the same. The symptoms of COVID-19 include fever, dry cough, diarrhea and noticeable shortness of breath, according to the World Health Organization. Health Secretary Francisco Duque III had advised those with symptoms to manage their condition as if they have COVID-19, and not wait to be tested. If you are sick with COVID-19 or think you might have COVID-19, stay at home and keep track of your symptoms. The emergency warning sign is shortness or difficulty of breathing which means there is a need to get medical attention right away by going to the hospital. More than 80% of COVID-19 cases are mild. A minority of cases develop pneumonia, and the disease is for especially worrisome for the elderly and those with other medical problems such as high blood pressure, obesity, diabetes or heart conditions. They are the people at risk and should contact their doctors early in the course of the illness. In the current DOH protocol, they are the ones who are among the priority to be tested for COVID-19 infection. If you are among those with mild symptoms, isolate yourself from other people while you stay at home, stay in a specific “sick room” and use separate bathroom if possible, wear face mask if you are around people, don’t share glasses, spoons and forks etc, and practice proper handwashing and hygiene etc.– you take steps to care for yourself and to help other people in your home and community safe from infection.

For further queries, you may call the DOH Hotline: (02) 86517800 local 1149/1150; DOH COVID-19 emergency hotlines 02-894-COVID (02-894-26843) or 1555 for PLDT, Smart, Sun, and TNT subscribers.

Sources: https://newsinfo.inquirer.net/1249196/manage-it-duque-says-dont-wait-for-test-if-you-have-symptoms; https://newsinfo.inquirer.net/1239707/flu-and-coronavirus-similar-symptoms-different-fears#ixzz6IWWzEA8o and https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html

Question from Email: Is there a list of barangays here in Makati that have cases of the covid-19?

Answer(April 3, 2020)

There is no list of barangays in Makati that have confirmed coronavirus cases. However, as of April 2, 4 p.m. there were 144 confirmed COVID-19 cases in the city, 544 persons under investigation, 263 persons under monitoring, six confirmed deaths, and five persons who have recovered.

Question from Viber: Can wind carry the virus? My friend is a security guard and stays outside for several hours. Can he be infected that way?

Answer(April 3, 2020)

No, the virus that causes COVID-19 is not transmitted through the air or the wind according to the World Health Organization and the Department of Health. Studies to date suggest that the virus that causes COVID-19 is mainly transmitted through contact with respiratory droplets rather than through the air. Airborne transmission from person-to-person over long distances is unlikely. People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. The DOH clarified the recent World Health Organization statement and said that the possible airborne transmission of the new coronavirus disease may only be if it’s in a confined hospital setting.

Sources: https://newsinfo.inquirer.net/1226800/doh-novel-coronavirus-not-yet-classified-as-airborne#ixzz6HgXQt9WS; https://www.who.int/news-room/q-a-detail/q-a-coronaviruses; https://www.pna.gov.ph/articles/1097011 and https://www.who.int/news-room/commentaries/detail/modes-of-transmission-of-virus-causing-covid-19-implications-for-ipc-precaution-recommendations

Question from Viber: If a person (mid-40s, no travel history, no existing medical condition) felt symptoms that may or may not be due to COVID-19, voluntarily decided to do a self-quarantine (to be sure) and completed such 14-day procedure with said mild symptoms no longer felt as early as the 1st week 1) How can that person able to definitively ascertain if he/she is negative? (assuming said symptoms were covid-related); 2) Is a test needed? Owing to the current issues re these tests, is there a way to make a determination? 3) Would it be advisable for that person to physically relate with his/her children at home?

Answer(April 2, 2020)

Based on the Department of Health’s updated decision tool as of March 16, if you have symptoms of the COVID-19 but have no travel history or an underlying condition, you are neither a person under monitoring nor a person under investigation. Health Secretary Francisco Duque III had advised those with symptoms to manage their condition as if they have COVID-19, and not wait to be tested. But the only way to ascertain whether you have COVID-19 is through testing. Rapid test kits have been approved by the Food and Drug Administration, but the polymerase chain reaction-based test in laboratories remains to be the “gold standard” in testing for the new coronavirus disease. Since you have not been cleared of COVID-19 yet, it is best to still observe social distancing, practice proper cough etiquette and hand hygiene at all times at home. For further queries, you may call the DOH Hotline: (02) 86517800 local 1149/1150; DOH COVID-19 emergency hotlines 02-894-COVID (02-894-26843) or 1555 for PLDT, Smart, Sun, and TNT subscribers.

Sources: https://newsinfo.inquirer.net/1249196/manage-it-duque-says-dont-wait-for-test-if-you-have-symptoms;https://newsinfo.inquirer.net/1251366/fda-approves-rapid-test-kits and https://www.doh.gov.ph/sites/default/files/Updated_Decision_Tool_March_16.pdf

Question from Viber: Can a recovered person still be contagious?

Answer: (April 2, 2020)

There is no definite answer yet if a recovered person can still be contagious. Since Covid-19 infection is new there is still a lot to know about it including whether or not a recovered patient can be infected again and be still contagious. To be safe, discharged coronavirus patients are instructed to continue their self-isolation for another 14 days inside their homes, the Department of Health said last March 27. There has been reinfection cases reported in China and Japan and Assistant Health Secretary Maria Rosario Vergeire said it needs a lot of science. “We just take note of that, there are no reinfection cases in the Philippines and we are adequately prepared for that,” she said during a press briefing on March 2. In a separate press briefing weeks later, she said that though some reports in other countries were saying there is reinfection or recurrence, in our country, it has not been proven and right now there’s no hard evidence for this globally.

Source: https://newsinfo.inquirer.net/1249560/doh-recovered-covid-19-patients-asked-to-undergo-14-days-home-quarantine#ixzz6IFF6mscm

Question from Viber: Last night, we were informed that my mother is COVID-positive. I called the hospital today on what to do and they told me to wait because DOH will contact us. Is this the right process?

Answer: (April 2, 2020)

No. The public information officer of the Department of Health told the Inquirer that you are to bring the patient immediately to the hospital for proper management and treatment and if needed, referral to dedicated hospitals like the Philippine General Hospital and the Lung Center of the Philippines. If you were directly exposed to the patient, it is recommended that you self-quarantine for 14 days and monitor for symptoms. The World Health Organization has advised that if you develop fever, cough and difficulty breathing, seek medical advice promptly as this may be due to a respiratory infection or other serious condition. Call in advance and tell your provider of any contact with confirmed positive patients, etc. . Why? Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also help to prevent possible spread of COVID-19 and other viruses.

For more information on COVID-19, call the DOH Hotline: (02) 86517800 local 1149/1150; DOH COVID-19 emergency hotlines 02-894-COVID (02-894-26843) or 1555 for PLDT, Smart, Sun, and TNT subscribers.

Question from Facebook: What if a pregnant woman na manganganak na (CS or normal delivery) ay mayroong COVID-19? Papano sila tatanggapin sa hospital? Ano ang protocol?

Answer: (April 1, 2020)

Based on the guidelines of the Philippine Obstetrical and Gynecological Society on Covid-19 and pregnancy, pregnant women with the disease should only go to the hospital after notifying their healthcare provider/facility. The guidelines stated how hospitals should manage these patients and ensure proper infection controls are observed.

Source: https://www.pogsinc.org/index/php/component/k2item/564-covid-19-and-pregnancy-a-guide-to-mfm-specialists-and-general-obstetric-practitioners

Question from Viber: If a persons tests negative, will they have to shoulder the medical expenses they incurred or is this also covered by Philhealth?

Answer: (April 1, 2020)

The cost of testing for COVID-19 (regardless of results) will be shouldered by the Philippine Health Insurance Corp. as long as it is prescribed by a health professional. According to PhilHealth chief Ricardo Morales, all expenses of hospitalized patients under investigation (PUIs) will also be shouldered by the state insurance firm.

Read more: https://newsinfo.inquirer.net/1248729/philhealth-to-shoulder-hospital-expenses-of-covid-19-patients-2#ixzz6IE9Ntgch

Question from Viber: Are there COVID-19 cases in Tagaytay city?

Answer: (March 31, 2020)

No positive case has been recorded in Tagaytay City, as of March 30, based on the Department of Health tracker. However, there are hundreds of confirmed patients whose residences are still being determined. Meanwhile, at least 15 people have tested positive for the coronavirus in other cities and towns in Cavite as of March 25, five of them traced to Bacoor City (1 dead). In Naic, its mayor Junio Dualan and another Naic resident was also infected. Two cases were recorded in Dasmariñas City, and one each in Imus City (patient recovered), Gen. Trias City and in the towns of Silang, Tanza, and Rosario. Authorities are still determining the residence of one more Cavite patient.

Source: https://newsinfo.inquirer.net/1248023/cavite-mayor-tests-positive-for-covid-19-as-calabarzon-cases-hit-70 and https://ncovtracker.doh.gov.ph/

Question from Viber: Can a baby contract and die from COVID-19?

Answer: (March 31, 2020)

Yes, a baby may be infected with COVID-19 and die. But it is considered rare. While we are still learning about how COVID-2019 affects people, older persons and persons with pre-existing medical conditions (such as high blood pressure, heart disease, lung disease, cancer or diabetes) appear to develop serious illness more often than others. And to date, all of those who died from the virus in the Philippines were adults. But in the United States, there had been reports of infants and minors who have died from COVID-19.

Source: https://newsinfo.inquirer.net/1250294/in-rare-case-us-infant-dies-from-covid-19#ixzz6IEQ6nvyu

Question from Viber: How many cases of COVID-19 are in Valenzuela?

Answer: (March 31, 2020)

There are 10 total confirmed cases in Valenzuela as of 10 a.m. on March 31, Valenzuela City Mayor Rex Gatchalian announced on his Facebook page. The latest patient is a 41-year-old male who has a travel history to Japan. The city also recorded two deaths.

Sources: https://web.facebook.com/REXGatchalianValenzuelaCity/photos/a.202573989898648/1543149855841048/?type=3&theater and https://web.facebook.com/REXGatchalianValenzuelaCity/photos/a.202573989898648/1542421559247211/?type=3&theater

Question from Email: My father is a 70-yr old barangay official. Will he be exempted to attend to his duties as a barangay officer due to his age and vulnerability to the virus?

Answer: (March 31, 2020)

Under the enhanced community quarantine for Luzon, “strict home quarantine’”is being implemented in all households especially for senior citizens who cannot even leave their houses to go to supermarkets as they are part of the vulnerable sector. They will only be allowed to leave their house and will be issued a quarantine pass to buy their essentials if they live alone. The Civil Service Commission said last March 17 that government agencies should adopt a work from home arrangement or use a skeletal force to keep providing services.

Sources: https://pcoo.gov.ph/press-briefing/inter-agency-task-force-for-the-management-of-emerging-infectious-diseases-virtual-presser-with-cabinet-secretary-karlo-alexei-nograles-department-of-agriculture-secretary-william-dar-department-of/ and https://newsinfo.inquirer.net/1243433/csc-on-work-from-home-arrangement

Question from Viber: In Eastern Visayas, are there cases of positive COVID19?

Answer: (March 31, 2020)

Yes, there is already a confirmed case in Eastern Visayas. The first and so far the only case in the region is a 51-year-old woman who visited Japan, arrived in Manila on Jan. 2 and came home to Northern Samar on March 3. Eastern Visayas recorded a total of 553 persons under investigation (PUI) so far, of which 397 were still PUIs, either admitted or in home isolation, as of March 30. Forty-three PUIs have been discharged from the hospital while 112 were had improved conditions and were cleared from home isolation.

Sources: https://newsinfo.inquirer.net/1247309/51-year-old-woman-is-first-covid-19-case-in-eastern-visayas and http://ro8.doh.gov.ph/covid-19-updates-in-eastern-visayas/

Question from Viber: How much is the cost of COVID19 testing?

Answer: (March 31, 2020)

The COVID-19 test kits each cost around P8,000 to P11,000. But Filipinos can be tested for free. Philippine Health Insurance Corp. (PhilHealth) chief Ricardo Morales said Philhealth will shoulder the cost of COVID-19 testing as long as it is prescribed by a health professional. He also said all expenses of hospitalized patients under investigation (PUIs) will be shouldered by the state insurance firm. Read more:

Sources: https://newsinfo.inquirer.net/1243643/doh-central-visayas-test-lab-for-covid-19-not-yet-activated#ixzz6IEE1N6oI and https://newsinfo.inquirer.net/1248729/philhealth-to-shoulder-hospital-expenses-of-covid-19-patients-2#ixzz6IE9Ntgch

Question from Viber: Once a person tests negative and is discharged, will they be allowed to mingle with their family or do they have to self-isolate again first?

Answer: (March 31, 2020)

Discharged coronavirus patients are instructed to continue their self-isolation for another 14 days inside their homes, the Department of Health said.

Source: https://newsinfo.inquirer.net/1249560/doh-recovered-covid-19-patients-asked-to-undergo-14-days-home-quarantine#ixzz6IFF6mscm

Question from Email: I would like to ask if pwede pa rin magdrive or maging pahinante ang isang person under monitoring? Ang vehicle ay may food pass lane. Naconsider ang driver o pahinante na person under monitoring dahil nagdeliver sila sa isang apektadong probinsya,

Answer: (March 31, 2020)

No, persons under monitoring (PUM) are required to undergo a 14-day quarantine at home or in a barangay isolation unit to monitor the possible development of symptoms, according to the updated decision tool released on March 16 by the Department of Health. PUMs refer to asymptomatic individuals who traveled to areas with reported local transmission in the last 14 days or has history of exposure to COVID-19 (direct contact with COVID-19 patient, staying in the same environment, and living in the same household as a COVID-19 patient). Local health officials should issue a certificate of quarantine completion after 14 days.

Source: https://www.doh.gov.ph/sites/default/files/Updated_Decision_Tool_March_16.pdf and http://quarantine.doh.gov.ph/public-advisory-no-12-interim-guidelines-on-the-management-of-persons-under-monitoring-pums-suspected-with-coronavirus-disease-2019-covid-191-for-home-quarantin/

Question from Viber: Are there COVID cases in Loyola Heights?

Answer: (March 30, 2020)

There are no confirmed COVID-19 cases in Barangay Loyola Heights, according to the latest data of the Quezon City government on March 28.

Source: https://www.facebook.com/QCGov/photos/pcb.238498680871230/238498400871258/?type=3&theater

Question from Viber: Makakapagprovide ba ang DOH ng PPE for healthcare workers sa remote areas?

Answer: (March 28, 2020)

Request for personal protective equipment  (PPEs) for medical workers are being addressed by the Department of Health. Health Undersecretary Rosette Vergeire said hospitals could request PPE through [email protected]. They can pick up the PPE at the DOH offices or have the items shipped to them, depending on their location. On March 25, Vergeire said the DOH has provided PPEs in 37 health facilities that requested protective gear and these facilities are located in Ilocos, Cagayan Valley, Cordillera, Apayao, Calabarzon and Sorsogon.

Sources: https://newsinfo.inquirer.net/1247922/country-club-offers-shelter-to-weary-docs-nurses#ixzz6HyTGyh12 and https://newsinfo.inquirer.net/1248400/doh-on-distributes-ppes-and-test-kits

Question from Email: What is the origin of COVID-19?

Answer: (March 28, 2020)

he Huanan Seafood Wholesale Market in Wuhan, China has been said to be the starting point of the COVID-19 outbreak. The live animal market was closed on January 1 and China banned the buying, selling and eating of wildlife on February 24. Both the virus (SARS-CoV-2) and the disease (COVID-19) were unknown before the outbreak began in December 31. While scientists are in a race to find a cure to the disease, they are studying its origin, particularly on the live animals to human transmission. Two possible scenarios are being considered by scientists. In one scenario, the virus evolved from a pathogen (an organism that causes disease) from a non-human host and then jumped to humans. The researchers proposed bats as the most likely source as SARS-CoV-2 is very similar to a bat coronavirus. But there are no documented cases of direct bat-human transmission, suggesting that an intermediate host was likely involved between bats and humans. The second scenario sees a non-pathogenic version of the virus which jumped from an animal host into humans and then evolved into a disease causing virus among humans. Being considered source are pangolins (armadillo-like mammals found in Asia and Africa). Thus to date, being considered as origin are bats and pangolins. The initial findings of a study published in Science Daily, also show that there is no evidence that the virus was made in a laboratoy or otherwise engineered based on an analysis of public genome sequence data from SARS-CoV-2 and related viruses. The conclusion is that the virus is the product of natural evolution ending any speculation about deliberate genetic engineering.

Source: https://newsinfo.inquirer.net/1236000/covid-19-more-than-89000-infected-over-3000-dead

Question from Email: During the 24-hour curfew, using the Quarantine Pass, can a person go out to buy foods, medicines or any other necessities ANY TIME OF THE DAY?

Answer: (March 27 2020)

A person can go out to buy food and medicine depending on the rules or schedule set by their local government unit (LGU). Some LGUs impose schedules with window hours for going out using the quarantine pass. If there is no announcement, you may contact your barangay to know the policy in your place.

Source: https://newsinfo.inquirer.net/1248332/lift-window-hours-for-market-grocery-runs-lgus-told

Question from Facebook: How do COVID patients recover?

Answer: (March 27 2020)

Most of those infected have recovered with only supportive care because as of now there is no specific treatment for or vaccine against the COVID-19. However, the symptoms experienced by the patients are treated based on his or her clinical conditions so the treatment given may vary between patients.

Source: https://www.doh.gov.ph/COVID-19/FAQs

Question from Viber: Are the family members of a PUM still allowed to get out of the house even when they can’t follow social distancing at home?

Answer: (March 27 2020)

No, you should not get out of your house, especially if it is not urgent. If isolation from a person under monitoring (PUM) has not been observed in your house, your chances of being exposed to COVID-19 are high and you should not risk further transmission of the disease to those outside your house. Under DOH guidelines, PUMs should maintain a distance of 1 meter from other people at all times. PUMs should also avoid going to shared spaces inside the house such as the kitchen and bathroom. The PUM should always wear a mask, observe proper hand and respiratory hygiene and disinfect surfaces and items he or she has touched, especially in shared spaces. PUMs and household members of PUMs should immediately seek medical care when signs and symptoms develop.

Source: https://www.doh.gov.ph/sites/default/files/health-update/DM-Interim%20Guidelines%20for%20Home%20Quarantine.pdf

Question from Facebook: What will happen to the bodies of the dead victims of COVID? Will the family be able to recover the cadaver for funeral?

Answer: (March 27 2020)

Yes, family and friends may view the body as there is no evidence of persons being infected from exposure to the bodies of persons who died from COVID-19, according to World Health Organization (WHO) guidelines. The body may be cremated or buried. The body should not be touched or kissed and family and friends must observe social distancing and proper hand hygiene when viewing the bodies in funeral homes or mortuaries. People with respiratory symptoms should also avoid viewing the body to prevent contamination of the place and further transmission. Other ceremonies, other than the burial or cremation, should also be postponed until the end of the epidemic. The safety of those handling the bodies should also be a priority and they should observe necessary hand hygiene and should wear personal protective equipment. They should ensure that any body fluids leaking from any orifice are contained.

Source:  https://apps.who.int/iris/bitstream/handle/10665/331538/WHO-COVID-19-lPC_DBMgmt-2020.1-eng.pdf

Question from Viber: How long does the virus stay in different surface types like cardboard, metal, plastic and glass?

Answer: (March 27 2020)

The virus is new and how long it stays on surfaces is still under study. The answer so far is that it varies from a few hours up to several days. According to the World Health Organization, it is not certain how long the severe acute respiratory syndrome coronavirus 2 that causes COVID-19 survives on surfaces but it seems to behave like other coronaviruses and studies suggest that coronaviruses may persist on surfaces for a few hours or up to several days with the duration varying under different conditions. Meanwhile, findings of a new research published only this month in The New England Journal of Medicine show that the new coronavirus survives on plastic and steel for three days, on cardboard for a day and on copper for four hours.

Sources: https://www.who.int/news-room/q-a-detail/q-a-coronaviruses and https://www.nejm.org/doi/full/10.1056/NEJMc2004973

Question from Facebook: Magkano kaya ang gastos ng COVID patient sa hospital confinement? Paano kapag ordinary people ang nagpositive. May libre bang hospitalization program ang gobyerno?

Answer: (March 26, 2020)

Hospital expenses of all coronavirus patients in the country will be shouldered by the Philippine Health Insurance Corp., said the agency chief Ricardo Morales. All expenses of hospitalized patients under investigation or PUIs will also be shouldered by the state insurance firm. At the same time, Philhealth will shoulder free testing for COVID-19 as long as it is prescribed by a health professional.

Source:  https://newsinfo.inquirer.net/1248729/philhealth-to-shoulder-hospital-expenses-of-covid-19-patients-2

Question from Viber: Kapag nag-positive ka ba sa COVID-19 at gumaling ka na dahil malakas ang katawan mo, maari ka bang magkaroon ulit?

Answer: (March 26, 2020)

The Covid-19 virus is new and whether if a recovered patient can be infected again is still under study. On reinfection cases, Assistant Health Secretary Maria Rosario Vergeire said it needs a lot of science. “We just take note of that, there are no reinfection cases in the Philippines and we are adequately prepared for that,” she said during a press briefing on March 2. In a separate press briefing weeks later, she said that though some reports in other countries were saying there is reinfection or recurrence, in our country, it has not been proven and right now there’s no hard evidence for this globally. Source:

Source: https://twitter.com/i/web/status/1234316673936527361

Question from Email: If for example, I am experiencing symptoms, what would be my first action? I understand that I should isolate myself first. At what point should I go and get tested? Where do I go? Most hospitals in my area are not accepting COVID patients anymore as per their FB pages.

Answer: (March 26, 2020)

It is not advisable to go straight to your doctor’s office as this may put more people at risk. Your first action is to determine if you need to be tested or not. According to the current protocol of the Department of Health, you can be tested if you are (1) experiencing severe symptoms or(2) experiencing mild symptoms but have (a) existing conditions (medical problems like high blood pressure, heart problems or diabetes) or (b) are 65 years old and over. If you have fever, cough and difficulty breaking, you should seek medical attention. If you are not among those who are to be tested or you are having the symptoms that need immediate medical attention, you may stay home and follow the basic rules of the quarantine as stated in the government guidelines in order to stay safe. If you have questions or need assistance if you suspect you are infected with COVID-19, call the COVID-19 hotlines:02-894-COVID (02-894-263843) free 24/7 services. Smart and PLDT subscribers may call 1555.

Related stories: https://newsinfo.inquirer.net/1239707/flu-and-coronavirus-similar-symptoms-different-fears#ixzz6HmnMQFcF and https://opinion.inquirer.net/128250/staying-sane-and-centered-in-the-time-of-covid-19

Question from Viber: Is COVID-19 airborne?

Answer: (March 25, 2020)

No. Studies to date suggest that the virus that causes COVID-19 is mainly transmitted through contact with respiratory droplets rather than through the air according to the World Health Organization. Health Undersecretary Maria Rosario Vergeire reiterated this during her press briefing on March 23. She said that there is no strong nor enough evidence to say that the virus is airborne. It remains to be categorized as a droplet infection. This means that the disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. This is why it is important to practice social distancing and stay more than 1 meter (3 feet) away specially from a person who is sick.

Read more: https://newsinfo.inquirer.net/1226800/doh-novel-coronavirus-not-yet-classified-as-airborne#ixzz6HgXQt9WS

Question from Viber: Do you have the latest projections for COVID19 in the Philippines vs. actual numbers? How is the curve? Is it somehow improving?

Answer: (March 25, 2020)

As much as 75,000 people in the Philippines could be infected by the coronavirus disease 2019 in two to three months, Health Undersecretary Maria Rosario Vergeire said on March 18, citing estimates of experts from the Department of Health, and World Health Organization, including Filipino epidemiologists. However, this scenario could be avoided if the country can flatten the curve, which means keeping the number of cases from reaching the projected 75,000 peak through stringent measures such as social distancing. As of March 24, 4 p.m., there are 552 confirmed COVID-19 cases in the country, of which 35 have died while 20 have recovered.

Source: https://newsinfo.inquirer.net/1244291/health-experts-project-covid-19-cases-in-ph-may-peak-to-75000-in-3-months and https://ncovtracker.doh.gov.ph/

Question from Facebook: Kapag natest po ba at positive, may mabibigay agad na gamot para gumaling?

Answer: (March 25, 2020)

To date, there is still no specific medicine recommended to prevent or treat COVID-19. Scientists are still in a race against time to develop a vaccine against the virus. However, those infected with the virus should receive appropriate care to relieve and treat symptoms (like fever and headache) and those with severe illness should receive optimized supportive care. If you have tested positive for COVID-19 infection and are asymptomatic (you don’t have fever, headaches, body pains, difficulty of breathing and other symptoms), you have to isolate yourself and go into quarantine. The coranavirus is most contagious before and during the first week of symptoms according to Science News published by the Society for Science and the Public, citing a study done for coronavirus victims in Germany.

Source: https://lifestyle.inquirer.net/359509/busting-10-covid-19-myths/#ixzz6HapqyIAL

Question from Facebook: Sa mga nagpositive po sa corona virus, ilan na po ang gumaling sa kanila?

Answer: (March 25, 2020)

Nagtala ang Pilipinas ng 552 positibong kaso ng Covid-19, ayon sa datos ng DOH hanggang 4 ng hapon ng Marso 24. Sa bilang na ito, 20 ang naka-recover o gumaling. (There are a total of 552 positive Covid-19 cases in the Philippines. Of this number, 20 individuals have recovered. For updates on the stats, please refer to

Source: https://www.inquirer.net/novel-coronavirus.update and https://www.inquirer.net/infodesk

Question from Viber: Is it true that drinking ginger water can halt the virus?

Answer: (March 25, 2020)

Ginger is a popular spice with known health benefits. But, in its latest advisory to debunk myths on COVID-19, the World Health Organizaion said that there is still no vaccine to treat or cure the virus infection. It does not advise specific medicine to prevent or treat the novel corona virus. Scientists all over the world are still on a race against time to develop a vaccine. 

Related stories: https://lifestyle.inquirer.net/359509/busting-10-covid-19-myths/ and https://newsinfo.inquirer.net/1243757/covid-19-unmasking-the-myths

Question from Viber: If a person is confirmed positive, who will handle the expenses to cover the test, transportation, hospital accommodation, doctor’s consultation, laboratory, and medicine? Will the government shoulder or the patient?

Answer: (March 25, 2020)

The Philippine Health Insurance Corp. (PhilHealth) will shoulder the costs of the tests, quarantine and confinement of persons who are confirmed positive for COVID-19. PhilHealth created an isolation package for COVID-19 worth P14,000. If the patient needs further care, the P16,000 moderate pneumonia package can be used. For more serious cases, the P32,000 pneumonia package is also available.

Source: https://newsinfo.inquirer.net/1240372/philhealth-to-pay-for-covid-19-tests

Question from Viber: How are they treating the bodies of those who died? What is the protocol?

Answer: (March 24, 2020)

Health Undersecretary Maria Rosario Vergeire said last Monday the Department of Health will issue within the week guidelines for funeral parlors and crematoriums following reports some had refused to handle the bodies of patients. And because of the Luzon quarantines, Vergeire also said wakes are prohibited because these were mass gatherings. She said the transfer of remains of those who died but not found to be Covid positive, should be coordinated with the concerned local governments. But their remains need not to be shipped by plane or boat.

Source: https://newsinfo.inquirer.net/1247367/total-cases-near-500-deaths-now-33

Question from FB Live: Are there plans to have COVID dedicated hospitals as recommended by PSMID?

Answer: (March 24, 2020)

The Department of Health has not yet designated dedicated hospitals for Covid patients. But Health Undersecretary Maria Rosario Vergerie agreed last Saturday that the department agrees to the call of 11 Metro Manila hospitals for dedicated Covid-19 hospitals. So far, the DOH only identified last week three government hospitals that will serve as the main destination of Covid patients who could not be accommodated in other public or private hospitals. Serving as “referral facilities” for Covid cases are the Philippine General Hospital in Manila, the Lung Center of the Philippines in Quezon City and Jose N. Rodriguez Memorial Hospital and Sanitarium in Caloocan City. Vergeire said PGH has already agreed to become our COVID-19 hospital and “are slowly transitioning so we can use them in the coming days, specifically for COVID-19 cases.” But PGH spokesperson Jonas del Rosario clarified the hospital will not be exclusive to Covid patients but will accept other patients with other ailments.

Source: https://newsinfo.inquirer.net/1245922/doh-designates-3-covid-19-hospitals-after-appeal-from-medical-community

Question from Facebook: Kung masmainit, mas may chance ba na mawala ang COVID-19 ?

Answer: (March 24, 2020)

It is not true that the COVID-19 pandemic will be over by summer because the corona virus allegedly does not thrive in hot temperature and high humidity. The World Health Organization said in an advisory that this is one of the myths regarding COVID-19. It said that from the evidence so far, the virus can be transmitted in ALL areas with hot and humid weather. So regardless of climate (or when it is summer already), we have to take protective measures to keep ourselves safe. The WHO reiterated that the best way to protect ourselves against COVID-19 is by frequently washing our hands with soap. By doing this, we eliminate viruses that may be in our hands and avoid infection that may occur by touching our eyes, mouth and nose.

Related stories: https://lifestyle.inquirer.net/359509/busting-10-covid-19-myths/ and https://newsinfo.inquirer.net/1243757/covid-19-unmasking-the-myths

Question from Viber: Do we have cases in Baguio?

Answer: (March 23, 2020)

An overseas Filipino worker in Italy who returned to Baguio is the first confirmed case of the novel coronavirus disease 2019 (COVID-19) in the city, the Department of Health (DOH) said on Monday (March 23).

Source: https://newsinfo.inquirer.net/1246977/baguios-first-covid-19-case-is-ofw-from-italy#ixzz6HUz5f2O9

Question from Disqus: Have medical experts found a cure yet? Is it true that an old malaria drug called “Chloroquine” that Trump mentioned in his speech several days ago can cure a COVID-19 patient?

Answer: (March 23, 2020)

There is still no available vaccine for COVID-19. Scientists all over the world are working double-time to expedite the development of vaccine. The earliest some say could be a year from now. Some in the wider scientific community cautioned on the use of chloroquine and hydroxychloroquine, which have been used to treat malaria, as a cure for COVID-19. They said more research is needed to prove that they really work and are safe for COVID-19. The DOH has warned against using the antimalarial drug chloroquine due to its potential negative side effects. The Philippine Pharmacists Association, Inc. issued an advisory last March 21 which urged pharmacists to exercise caution in dispensing the drug chloroquine and to STRICTLY DO NOT DISPENSE WITHOUT VALID PRESCRIPTION.

Sources: https://lifestyle.inquirer.net/359509/busting-10-covid-19-myths and https: //newsinfo.inquirer.net/1245619/us-fast-tracking-antimalarials-to-treat-coronavirusfilthy-lucre-paper-money-shunned-for-fear-of-virus-spread#ixzz6HV9awo6K

Question from Email: Where should I self-quarantine upon arrival in Manila? Will a normal room do?

Answer: (March 23, 2020)

The Department of Health, in a memorandum dated Feb. 17, outlined guidelines on management of persons under monitoring (PUM), or those who have a known history of exposure and had recent travel from China. PUMs should stay in a well-ventilated room and shall maintain a distance of 1 meter from people at all times. Only one person who is in good health should be assigned as the PUM’s caretaker. PUMs should be barred from shared spaces such as the kitchen or bathroom. On March 15, DOH Undersecretary Maria Rosario Vergeire said six people positive for COVID-19 were sent home, subject to strict isolation and strict monitoring.

Source: https://newsinfo.inquirer.net/1242460/covid-19-patients-with-mild-symptoms-will-be-allowed-to-go-home-doh-says

Question from Email: Where should I go if I want to get tested?

Answer: (March 23, 2020)

Health Secretary Undersecretary Rosette Vergeire said last March 20 that the DOH had not seen a need for COVID-19 mass testing yet. The priority for testing are those experiencing severe symptoms or mild symptoms (but have pre-existing conditions) or are 65 years above. According to the World Health Organization, the most common symptoms of COVID-19 are fever, tiredness and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms. Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention. For questions or requests for assistance if they suspect of being infected with the virus, they may call the 24/7 free DOH COVID-19 Hotline 02-894-COVID, 02-894-26843 and 1555 (for PLDT,SMART, Sun and TNT subscribers).

Source: https://newsinfo.inquirer.net/1245529/doh-sees-no-need-for-covid-19-mass-testing-yet#ixzz6HToecTim

Question from Viber: Which hospitals in Metro Manila have COVID-19 test kits?

Answer: (March 21, 2020)

DOH Undersecretary Rosette Vergeire said on March 20 that three hospitals in Metro Manila—UP-Philippine General Hospital (UP-PGH) in Manila, Dr. Jose M. Rodriguez Memorial Hospital and Sanitarium in Caloocan City, and Lung Center of the Philippines in Quezon City—were designated as COVID-19 referral hospitals, meaning these would cater exclusively to COVID-19 patients. If you are experiencing severe symptoms and/or were exposed to a COVID-19 patient, you may go to these hospitals to get checked.

Meanwhile, five laboratories in the country can now process clinical tests of individuals suspected of having COVID-19. Besides the Research Institute for Tropical Medicine in Muntinlupa, four other laboratories are located in San Lazaro Hospital in Manila, Baguio General Hospital and Medical Center, Vicente Sotto Memorial Medical Center in Cebu City, and the Southern Philippines Medical Center in Davao City.

Source: https://newsinfo.inquirer.net/1245707/philippines-five-laboratories-to-test-patients-for-covid

Link: https://newsinfo.inquirer.net/1245731/covid-19-referral-hospitals

Question from Viber: What are the early signs of COVID-19? If a person has a fever for two days and his/her voice is hoarse, is that a sign of the disease? Should the person be taken to the hospital already?

Answer: (March 21, 2020)

According to the World Health Organization, the most common symptoms of COVID-19 are fever, tiredness and dry cough. Some patients could also experience aches and pains, nasal congestion, runny nose, sore throat or diarrhea. However, not all who are infected develop symptoms. Only those who experience the symptoms and, at the same time, have recent travel history to countries with confirmed local transmission, or had close contact with a confirmed patient can get tested for COVID-19.

Question from Viber: How does the pandemic affect pregnant women and the baby?

Answer: (March 21, 2020)

Studies are still being done and data are so far limited, but according to the World Health Organization, there is no evidence at present that pregnant women are at higher risk of severe illness than the general population. Considering the changes in their bodies and immune systems however, pregnant women can be badly affected by some respiratory infections. They should, therefore, take precautions to protect themselves against COVID-19 and seek medical help when they experience symptoms like fever, cough or difficulty in breathing. A key concern is the impact to newborns. Early studies to understand the impact of  COVID-19 infection on pregnant women suggest that the infection is not transmittable to newborns.

Source: https://technology.inquirer.net/97307/covid-19-not-transmitted-from-pregnant-mothers-to-newborns-suggest-recent-case-studies#ixzz6HJK8ulyG

Question from Email: Can people go to another city within metro Manila to buy essentials (groceries, pharmacy) Or are we limited to our city of residence?

Answer: (April 8, 2020)

The idea of quarantine passes issued by barangay officials is for them to be used by one person per household to buy essential goods within the area of residence. According to National Capital Region Police office chief Major Gen. Debold Sinas, quarantine passes shall only be used exclusively within the barangay. “The quarantine pass is only for one specific area, it does not have the same passage outside border control points,” Sinas said two weeks ago. “If you have a quarantine pass and you plan to cross checkpoints and you are not among those authorized to go out, you will not be allowed beyond the checkpoints,”  he also said.

Source: https://newsinfo.inquirer.net/1249392/ncrpo-barangay-quarantine-pass-not-a-national-policy-not-honored-at-checkpoints/

Question from Email: I am an Indian national from Bulacan, and our grocery can be bought only from UN Avenue, Paco. Can I go to Manila to get my groceries? What are the parameters to follow?

Answer: (April 8, 2020)

Unfortunately, you do not fall under those exempted to travel during the enhanced community quarantine in Luzon, which has been extended until April 30. Since your reason for traveling has to do with purchasing essential goods, only one per household could go outside to make such purchases and the barangay quarantine pass is limited for use exclusively in your area of residence. Thus, you’re unlikely to be able to get through checkpoints going to Metro Manila from Bulacan.

Source: https://newsinfo.inquirer.net/1249392/ncrpo-barangay-quarantine-pass-not-a-national-policy-not-honored-at-checkpoints

Question from Email: The caregiver of my invalid mother has been living with us in Makati since the ECQ began. She now wishes to go home to San Mateo. 1. Will she be allowed to leave Makati? 2. Can our driver bring her to San Mateo and return to Makati? If not, what is the closest point he can drop her off and return to Makati without penalty or sanction?

Answer: (April 7, 2020)

Under the government’s Luzon enhanced community quarantine, no one can travel outside Metro Manila except for those exempted from the travel lockdown such as health personnel and employees doing essential work like those from manufacturing companies and the media. A caregiver who wants to return home outside Metro Manila, in her case -she wants to return home in San Mateo, Rizal – cannot just leave because she is not exempted from the travel lockdown.

Source: https://newsinfo.inquirer.net/12343775/luzon-community-quarantine-its-not-just-wider-in-coverage/

Question from Email: My client in Australia has a remote office in Pampanga which I was asked to visit before the lockdown was implemented nationwide. My length of stay will soon be due here in the place I’m currently staying and I need to deliver cash to support my family in Manila, they don’t have any accounts where I can transfer the cash. How can I go home?

Answer: (April 7, 2020)

You will not be allowed to travel from Pampanga to Manila because your reason is not among the exemptions from the travel ban. Among those exempted are frontline health workers, authorized government officials and those who need to attend to medical and humanitarian matters. You may try other means to send cash as some money transferring services are still open during the enhanced community quarantine.

Source: https://newsinfo.inquirer.net/1243036/luzon-island-now-under-enhanced-community-quarantine-palace#ixzz6HVFFr4Rl

Question from Email: Are couriers allowed to deliver personal packages or is it only essential items like food delivery? I live in Batangas City and the courier office is in Lipa. Can I just travel there and pick up my package?

Answer: (April 7, 2020)

Among the private entities exempted from the quarantine are those engaged in logistic services (cargo handling, warehousing, trucking, freight forwarding, and shipping lines) as stated in Resolution No. 14 of the Inter-Agency Task Force for the Management of Emerging Infectious Disease. You may contact your courier and arrange for the delivery of your personal packages. This may be more possible than for you yourself travelling from Batangas City to Lipa City. Under the enhanced community quarantine, “strict home quarantine” is being implemented in all households. Only one person per household will be allowed to leave to purchase necessities during lockdown.

Source: https://newsinfo.inquirer.net/1243217/duterte-on-luzon-wide-enhanced-community-quarantine-this-is-not-martial-law-covid19phsafeathome-total-lockdown-covid19-mmlockdown and https://ptvnews.ph/salient-points-of-iatf-resolution-no-14-as-delivered-by-cabinet-secretary-karlo-nograles/

Question from Email: What are the guidelines for transporting a non Covid-related cadaver from Manila to Albay. Is it allowed to be transported at all and be buried in its hometown?

Answer: (April 6, 2020)

The guidelines for the cremation of the remains of the deceased within 12 hours are for those who died from COVID-19. There are no specific guidelines for those who died from non-Covid causes. This means that the usual requirements for death certificate, transporting of cadaver, burial permit etc. shall apply. But the general guidelines for enhanced community quarantine must be observed like you practice proper hand hygiene, practice social distancing during the wake and the funeral (stay more than 1 meter or 3 feet away and when traveling (one-seat apart). You have to check with local and health authorities regarding passes and requirements at checkpoints you will have to pass. The Philippine National Police Highway Patrol Group has been designated tn charge to inspect and supervise dedicated patrol points along key provincial roads. The HPG hotline is 0926-225474.

Sources: https://newsinfo.inquirer.net/1246454/pnp-wakes-in-luzon-limited-to-immediate-kin-during-quarantine-period and  https://newsinfo.inquirer.net/1253327/hpg-to-put-up-checkpoints-in-provinces-for-swift-movement-of-cargo-basic-goods

Question from Email: Ano pong kailangang ipakita sa checkpoint para sa mga bumabang Clark airport at magpaprivate car para makauwing Antipolo?

Answer: (April 4, 2020)

Private vehicles are allowed to transport and fetch passengers from the airport provided that they have proof of the passenger’s flight itinerary and only one person is allowed to pick up the passenger to observe proper social/physical distancing, according to the Department of Transportation. In addition to proof of travel, have your identification cards ready.

Source: https://newsinfo.inquirer.net/1243868/dotr-on-private-vehicles-in-airports#ixzz6I8pn9SK7

Question from Email: My sister who lives in Pila, Laguna is scheduled to have her chemotherapy tomorrow. I am from Marikina and I will pick her up in Laguna and bring her to UP-PGh for her chemo. What documents do I need to show the checkpoints when I pick her up in Laguna?

Answer: (April 3, 2020)

Among the exemptions mentioned when the community quarantine was imposed in the entire Luzon on March 16 are medical reasons and humanitarian reasons. There has been no guidelines on required documents but you may present your identification card and proof of your sister’s medical condition and scheduled chemoteraphy session like a copy of your sister’s Blue Book or medical record which often includes her treatment or procedures she had and the schedule of chemoteraphy sessions at the PGH.

Sources: https://newsinfo.inquirer.net/1243036/luzon-island-now-under-enhanced-community-quarantine-palace#ixzz6HVFFr4Rl and https://newsinfo.inquirer.net/1242084/ph-quarantine-guidelines-among-the-strictest-in-asia#ixzz6IWyd7xbQ

Question from Viber: I am a Filipino-American citizen living in the Philippines with dual citizenship. My SSS benefits is being sent to BPI by direct deposit from SSS Department in Maryland every month. How can I withdraw it now for my meds and basic necessities if I am not allowed to leave my home being a senior citizen? Authorizing someone to withdraw is not allowed by BPI. My 72 year old wife and I, a 75-year old, are the only ones living in our Philippine home. All our kids and grandkids are living in US. Can I drive and go to BPI and withdraw my money during the ECQ. Thousands like me is being in this situation not addressed by the government yet.

Answer: (April 2, 2020)

If senior citizens live alone, they must be allowed to leave their house to be able to buy their basic needs. Interior Secretary Eduardo Año appealed to local government units last March 26 to give quarantine passes to senior citizens who live alone. You may ask your local government to allow you to leave the house to withdraw money and buy your medicine and basic needs.

Source:  https://newsinfo.inquirer.net/1248697/senior-citizens-living-alone-should-also-get-quarantine-pass-says-ano

Question from Email: Good afternoon. Naka schedule po kami ng pag lipat ng bahay ngayong April 5 mula sa nirerentahan namin dito sa Quezon City. Possible po ba na makapag lipat nahay kami from QC to Marikina City during Enhanced Community Quarantine?

Answer: (April 2, 2020)

You will not be allowed to travel from Quezon City to Marikina because your reason is not among the exemptions from the travel ban. Among those allowed to travel under the enhanced community quarantine for Luzon are health workers, authorized government officials, those traveling for medical or humanitarian reasons, persons providing basic services or work in public utilities, and those who are part of the essential skeleton workforce.

Sources:  https://newsinfo.inquirer.net/1242084/ph-quarantine-guidelines-among-the-strictest-in-asia#ixzz6IEkZKbdH https://drive.google.com/file/d/19jqywSI10jdXi-Ey2TQ7LEatTzdFAIwY/view

Question from Viber: My sister is showing mild symptoms of COVID-19. Problem is she is living alone with her 8 yr old son and his new nanny in a different city away from us. Will the border patrol allow one from our family to travel to her side of the city to help her recovery during isolation, and/or care for her son, or God forbid, in a worst-case scenario that she will need medical help? What are the requirements?

Answer: (April 2, 2020)

Among the mentioned exemptions from the enhanced community quarantine imposed in the entire Luzon on March 16 are humanitarian reasons. You may try to ask your local government for an exemption to go to your sister’s house and care for her son, citing humanitarian reasons. If your sister had close contact with someone who tested positive for COVID-19, she must undergo self-quarantine and someone else has to take care of her son.

Sources: https://newsinfo.inquirer.net/1243036/luzon-island-now-under-enhanced-community-quarantine-palace#ixzz6HVFFr4Rl and http://publichealth.lacounty.gov/acd/docs/COVHomeQuarantine.pdf

Question from Email: My wife and I are from Batangas and have a scheduled flight to Canada on April 23 as a student and worker, respectively. Now that Canada has exempted qualified foreign students and workers from the border closure, will we be allowed to pass thru ALL checkpoints, pass by Sucat to pick-up our luggages until we reach the airport and depart for Canada? Which airport terminal/s are still open for international flights?

Answer: (March 31, 2020)

Yes, you and your wife can pass through all checkpoints provided that you show proof of travel. You and your wife should also be transported only by a single person via a private vehicle. The driver should have a copy of your travel documents so he has something to show to authorities on his way home. The Manila International Airport Authority has decided to use only the NAIA Terminal 1 during the Luzon-wide enhanced community quarantine until April 13. But by your scheduled flight to Canada on April 23, normal flight operations would have resumed already, unless the government decides to extend the enhanced community quarantine.

Source: https://newsinfo.inquirer.net/1243868/dotr-on-private-vehicles-in-airports#ixzz6I8pn9SK7

Question from Viber: Are there any guidelines if ever we would need to go to my ob-gyne’s clinic for a pre-natal checkup? What documents would we need to show to checkpoints?

Answer: (March 31, 2020)

Interior Secretary Eduardo Ano previously said those seeking medical help in health facilities will be exempted from the lockdown. As now being done, ID cards should be brought and shown in checkpoints.

Source: https://newsinfo.inquirer.net/1241250/ano-media-those-seeking-help-to-be-exempted-from-metro-lockdown/

Question from Email: Paano po makakakuha ng travel pass para sa mga checkpoints? From Masbate po kami. Salesman po ng Nestle products ang asawa ko.

Answer: (March 30, 2020)

In an executive order issued by the province of Masbate, traveling residents should have certification from village officials stating the purpose of the travel. If transporting essentials (food or non-food), passage of personnel of business establishments permitted to operate during the Enhanced Community Quarantine is allowed, subject to the presentation of proof of employment, and residence. Holders of bona fide IDs issued by exempted establishments or offices shall continue to be honored by law enforcement agencies.

Sources: IATF Reso No. 14 and https://newsinfo.inquirer.net/1243069/masbate-follows-lead-of-others-goes-on-community-quarantine#ixzz6I9EmqyMH

Question from Facebook: Can I visit my business in Laguna if I have quarantine pass? I’m currently staying in Manila.

Answer: (March 30, 2020)

You can if your business is among those exempted from the Luzon-wide lockdown. According to the March 22 guidelines of the Inter-Agency Task Force Emerging Infectious Diseases (IATF), among the exempted are employees of manufacturing and processing plants of basic food products, essential products, medicine, and medical supplies; employees of retail establishments like groceries, supermarkets, hypermarkets, convenience stores, public markets, pharmacies, and drug stores; logistics service providers such as cargo handling, warehousing, trucking, freight forwarding, and shipping lines; hospitals and medical clinics; food preparations and water refilling stations; delivery services whether in-house or outsourced transporting only food, water, medicine or other basic necessities; banks and capital markets, power, energy, water, IT and telecommunications supplies and facilities, waste disposal services; export and BPO companies; airline and aircraft maintenance employees, including pilot and crew, and ship captain and crew.

Source: https://newsinfo.inquirer.net/1246653/iatf-lays-down-new-requirements-exemptions-to-luzon-wide-lockdown#ixzz6I9XPV64y

Question from Email: Ask ko lang po, kung pwede ako sunduin ng kapatid ko via private vehicle sa NAIA and going back to bicol kaagad? Ano po kaya requirements sa mga checkpoints?

Answer: (March 30, 2020)

According to the Department of Transportation, private vehicles are allowed to transport and fetch passengers from the airport provided that they have proof of the passenger’s flight itinerary and only one person is allowed to pick up the passenger to observe proper social distancing. For the guidelines in Bicol checkpoints, PNP-Bicol said they require the passengers to present a valid identification card and travel documents and undergo thermal scanning to check whether they have symptoms of flu, colds, and cough.

Sources: https://newsinfo.inquirer.net/1243868/dotr-on-private-vehicles-in-airports#ixzz6I8pn9SK7 and https://www.pna.gov.ph/articles/1096917

Question from Email: Can Nurses pass through checkpoint? I was not allowed at the Canlubang checkpoint to pass thru despite showing my PRC and while on uniform, but they are allowing AFP, PNP, and ambulance to pass.

Answer: (March 28, 2020)

Nurses should be allowed to pass through checkpoints as frontline health workers are among those exempted from the enhanced community quarantine. Report to the DILG Emergency Operations Center through hotlines 09274226300, 09617721668 and 028763455 local 881 police officers who are blocking health personnel at checkpoints.

Source: https://newsinfo.inquirer.net/1247470/dilg-tells-covid-19-frontliners-report-cops-who-block-you-at-checkpoints

Question from Facebook: Pwede po bang magtravel kami ng Misis ko from Calamba City to San Pablo City sa kadahilanang siya po ay buntis at ang kanyang OB ay nasa San Pablo?

Answer: (March 28, 2020)

Yes, you may travel to San Pablo City for a prenatal checkup. You have to bring an identification card, proof of residence and a certificate proving you have a scheduled medical appointment which you will present to checkpoints on the way to the hospital. While you are allowed to leave the house for emergency and medical reasons, you still have to observe social distancing.

Sources: https://newsinfo.inquirer.net/1243036/luzon-island-now-under-enhanced-community-quarantine-palace and https://pcoo.gov.ph/press-briefing/laging-handa-public-briefing-hosted-by-pcoo-secretary-martin-andanar-undersecretary-rocky-ignacio-with-cabinet-secretary-karlo-alexei-nograles-department-of-agriculture-secretary-william-dar-depa/

Question from Facebook: Paano po ang mga kailangan ng hospital treatment tulad ng dialysis? Makakapasok ba sila sa Metro Manila?

Answer: (March 25, 2020)

As early as two weeks ago, Interior Secretary Eduardo Ano said the government will allow those seeking medical help in Metro Manila health facilities to be exempted from the lockdown. But so far there is no specific provision yet on this in the guidelines released by the government so far for the Luzon enhanced community quarantine.

Source: https://newsinfo.inquirer.net/1241250/ano-media-those-seeking-medical-help-to-be-exempted-from-metro-lockdown/

Question from Email: Hi, My son is among the 750 students stranded at UPLB, Laguna. We want to get our son. We are residents of Makati. What can we do as we have no travel pass? Can somebody help us facilitate the transport of the kids from UPLB to their homes?

Answer: (March 25, 2020)

The UPLB Office of Student Affairs has posted on their Facebook page an application form for all UPLB students who want to go home. The student needs to present either a barangay certificate that they are a resident of that barangay or certificate or any proof of residence. Those who missed the Mar 23 deadline will still be accommodated in later departures. Your son can fill out their form so that they can assist him: https://bit.ly/oplan-hatid. You can also contact their facebook page for faster communication: https://www.facebook.com/uplbosa

Source: https://www.facebook.com/uplbosa/photos/a.554529367930368/2754842544565695/?type=3&theater

Question from Email: What are the documents needed to pass checkpoints if traveling from Antipolo City (where I own a restaurant) to Trece Martires (where I live)? I have a DTI certificate with Mayor’s permit showing my residential and business address.

Answer: (March 25, 2020)

Under the guidelines of the Enhanced Community Quarantine for Luzon, food chain or restaurant personnel are among those allowed to go out. However, you cannot go home to Trece Martires City because transit is only allowed around the area of the operating establishment or restaurant. No ‘non-essential’ travel is allowed because the intention of the quarantine is to restrict movement of people and keep them in their homes.

Sources: http://pnp.gov.ph/images/Module/3192020.pdf and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200316-MEMORANDUM-FROM-ES-RRD.pdf

Question from Email: Will I be allowed to go to our office near Philcoa to get documents so that I can work from home? I’m coming from Fairview.

Answer: (March 21, 2020)

Under the enhanced community quarantine “strict home quarantine’ is being implemented in all households. The exempted government employees are those doing essential frontline work or who are part of the skeletal force. If you are not, chances are you will not be allowed to pass a checkpoint. Among the documents you will be asked to present are ID, proof of residence, certification of employment, certification /authorization from authorized government agencies.

Source: https://newsinfo.inquirer.net/1243036/luzon-island-now-under-enhanced-community-quarantine-palace#ixzz6HIBTmGNG

Question from FB Live: How can a North Luzon employee working in the skeletal force of a food manufacturing company go home to Manila? And how can he go back for work?

Answer: (March 19, 2020)

Your company allowed to open during the month-long expanded quarantine? Since public transport is prohibited, employers are asked to provide shuttle service for their workers. The Department of Transportation will provide permits or stickers to be placed on the vehicles to indicate that they are bringing essential workers. Malacanang has also announced that army trucks and private buses will ferry essential workers to their workplaces.

Source: https://newsinfo.inquirer.net/1243993/luzon-quarantine-essential-workers-to-get-free-rides

Question from FB Live: With regards to checkpoints, travelers can go to the airport, but how about the drivers after they drop off the travelers? They are afraid getting stuck and quarantined sa Manila.

Answer: (March 19, 2020)

Under the enhanced community quarantine, land travel is suspended. Only private establishments providing necessities are exempted from the travel ban. Overseas Filipino workers and foreigners may leave the Philippines anytime as long as they show proof of international travel with departure scheduled within 24 hours from leaving the residence or accommodation. Only one person can accompany departing passengers to any international airport. For the drivers, they need to show photocopy of airline tickets and itinerary as proof that they have dropped off a traveller. Upon entry to the airport, they can explain to the police assigned that they are there just to drop off a traveller. They can also take note on the name of the police assigned for reference and confirmation just in case there are any problems upon exit.”

Question from FB Live: I’m working in a BPO and gusto kong umuwi sa province ng Batangas to be with my family. Are private vehicles allowed to go outside Manila?

Answer: (March 19, 2020)

Under the operational guidelines of the Enhanced Community Quarantine for Luzon, BPOs must provide lodgings or adopt work-from-home arrangements for their employees. You cannot go home to Batangas even by private vehicle because you do not fall under those exempted from the travel ban. No ‘non-essential’ travel is allowed because the intention of the quarantine is to restrict movement of people and keep them in their homes.

Link: http://pnp.gov.ph/images/Module/3192020.pdf

Question from Email: Naka-ban pa rin po ba ang Pilipinas sa bansang Qatar? OFW po kasi ako sa Qatar at hindi ako nakaalis dahil binan ng Qatar ang Pilipinas.

Answer: (April 9, 2020)

Pansamantalang naka-ban sa Qatar ang pagpasok ng mga dayuhan mula sa 14 bansa kabilang na ang Pilipinas, simula pa noong Marso 9. Wala pang anunsyo kung kailan tatanggalin ang ban. Para sa iba pang katanungan, maaari kayong mag-email sa Philippine Embassy sa Doha dito : [email protected]

Sources: https://globalnation.inquirer.net/186005/qatar-temporary-suspension-of-entry-from-ph-13-other-countries#ixzz6Iz5FH4u9 and https://dohape.dfa.gov.ph/newsroom/advisories?start=10

Question from Email: Paano if walang work ngayon kasi hindi natuloy yung paglipat sa bagong trabaho dahil sa ECQ. Paano makakahingi ng assistance from the government?

Answer: (April 9, 2020)

Kung kayo po ay kabilang sa low-income household, maaari kayong makasama sa pwedeng bigyan ng cash subsidy sa ilalim ng “Bayanihan to Heal as One Act,” na nagbibigay ng higit na importansiya sa mga mahihirap na pamilya lalo’t sila na hindi kumikita o nawalan ng trabaho. Para sa iba pang impormasyon tungkol sa nasabing programa, bumisita sa https://newsinfo.inquirer.net/1253647/in-the-know-find-your-way-to-camp-and-sap

Maaari rin kayong humingi ng tulong sa inyong lokal na pamahalaan. Magpapalabas na rin ng pondo ang national government sa mga LGUs para sa ayuda sa mga apektado ng COVID-19.

Source: https://newsinfo.inquirer.net/1254820/financial-aid-to-lgus-to-be-soon-released-by-dbm and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200328-JOINT-MEMORANDUM-CIRCULAR-NO-1-S-2020.pdf

Question from Email: Is there an update on the repatriation program for seafarers in cruise ships? We do not have guests anymore and are waiting for repatriation by our govt.We have more or less 200 Filipino crew on board.

Answer: (April 7, 2020)

The government is now implementing a policy to bring home overseas Filipinos working in cruise ships in the wake of the Covid-19 pandemic. Cabinet Secretary Karlos Nograles said in an online briefing last April 2, 2020 that the Inter-agency Task Force on Emerging Infectious Diseases has approved the interim guidelines on the repatriation of overseas Filipinos working in cruise ships. Likewise, Nograles said that a sub-technical working group has been directed to formulate guidelines to manage and ensure the welfare of repatriated overseas Filipino workers. 

Source: https://globalnation.inquirer.net/186504/diplomat-dies-of-covid-19-guidelines-underway-for-returning-ofws/

Question from Email: I was an OFW in East Timor.The management sent me back home because there is no enough medical facility in East Timor in case we contracted COVID. I arrived in the Phillipines on March 19,2020 and am now officially unemployed. Do I qualify for the cash assistance from DOLE?

Answer: (April 7, 2020)

You are not qualified for the P5,000 one-time cash assistance under the Department of Labor and Employment’s COVID-19 Adjustment Measure Program as this covers only workers employed in private establishments in the country. However, you may qualify for the cash subsidy under the “Bayanihan to Heal as One Act,” as this targets low-income families with at least one member belonging to vulnerable and disadvantaged sectors including overseas Filipino workers in distress.

For more detailed information: https://newsinfo.inquirer.net/1253647/in-the-know-find-your-way-to-camp-and-sap

Question from Email: Where is the quarantine facility for repatriated OFWs? Also, are there requirements needed in order for an OFW 1) to be accommodated in the quarantine facility after his flight back to NAIA, 2) to be released from the quarantine facility and 3) to be permitted to proceed in his home town outside Metro Manila despite the ordered lockdown?

Answer: (April 7, 2020)

All returning overseas Filipino workers are required to undergo social distancing measures, quarantine procedures and immigration procedures. The Bureau of Quarantine at the airport will decide if you shall undergo a 14-day quarantine in a quarantine facility or comply with a mandatory home quarantine, according to Overseas Workers Welfare Administration (OWWA). The New Clark City Athletes’ Village continues to function as a temporary quarantine facility for repatriated OFWs, Cabinet Secretary Karlo Nograles had said. The Inter-Agency Task Force on Emerging Infectious Diseases (IATF) asked for the “unhampered transit” of OFWs who have been issued their certificate of completion of 14-day facility-based quarantine by the health or interior departments.

OFWs subjected to a home quarantine may avail of the free transport service for OFWS, “Hatid-Sundo sa Stranded OFWs,” which picks up passengers from all terminals of the Ninoy Aquino International Airport to drop-off points in different routes (Dau, Turbina, Fairview, Monumento). But they must not leave their rooms/house for 14 days and should get certification of completion from local health officials to be cleared.

Sources: https://globalnation.inquirer.net/186504/diplomat-dies-of-covid-19-guidelines-underway-for-returning-ofws and http://www.poea.gov.ph/memorandumcirculars/2020/MC-07-2020.pdf

Question from Email: Yung asawa ko po nasa Kuwait, buntis at pauwi na ng Pilipinas. May chance po ba na makauwi siya sa Cebu? Wala rin po ako sa bansa dahil OFW din ako. Any steps po to follow para makauwi sa province? Or in any case, may free transportation and accommodation ba in Manila for quarantine?

Answer: (April 6, 2020)

Yes, your wife may go home to Cebu province. The governing board of the Mactan-Cebu International Airport Authority (MCIAA) facilitates inbound flights for returning overseas Filipino workers. MCIAA General Manager Steve Dicdican had said that OFWs must be allowed to return to their respective homes within the Central Visayas region. If your wife is unable to immediately get a flight to Cebu, she will be provided with temporary shelter shouldered by the Overseas Workers Welfare Administration. OFWs may also avail of free transportation service program, “Hatid-Sundo sa Stranded OFWs,” which picks up passengers at 7 a.m., 12 p.m. and 6 p.m. from all terminals of the Ninoy Aquino International Airport to drop-off points in different routes (Dau, Turbina, Fairview, Monumento). Your wife shall also undergo appropriate medical protocols and checkup at the airport as required by the Bureau of Quarantine.

Source: https://globalnation.inquirer.net/186308/dfa-253-distressed-ofws-from-kuwait-return-to-ph

Question from Email: Hi just want to ask po if its true that the stranded OFW should be covered for accommodation?

Answer: (April 1, 2020)

Yes. The Overseas Welfare Workers Administration has been ordered to cover the accommodation and food expenses in hotels of stranded overseas Filipino workers in hotels during the enhanced community quarantine. The Pasay City government had said that hotels, motels and hostels in the city would be allowed to operate to exclusively accommodate OFWs. Hotel Sogo in Malibay has reportedly served as a temporary shelter for at least 14 days to at least 140 OFWs, 120 of which are sea-based workers.

Source: https://newsinfo.inquirer.net/1246107/pasay-hotels-to-accommodate-ofws-during-quarantine-period

Question from Email: I am scheduled to arrive in Manila on 3 April. My contract is completed by 2nd April. I am coming from Brunei and will have a direct flight Brunei Manila. Please I hear rumors saying I will be quarantined in Manila for 14 days before I will be released to go home? Please advise the DOH guidelines on what will be the proceedings I am going through upon arrival in NAIA.

Answer: (April 1, 2020)

OFWs are allowed to return to the Philippines. All returning Filipinos and permanent residents from China, Hong Kong and Macau shall be subjected to a 14-day quarantine in a quarantine facility. All other returning Filipinos and permanent residents arriving in Luzon shall comply with mandatory home quarantine. Please check with OWWA representatives at the airport for specific guidelines regarding mandatory home quarantine. The DOTr and OWWA also provide “Hatid-Sundo sa Stranded OFWs” services to transport OFWs from NAIA to designated drop-off points including in Dau, Pampanga; Calamba, Laguna; and within the National Capital Region. The free-transport assistance of OWWA shall continue until the community quarantine is lifted. The OWWA hotline is 1348.

Sources: https://newsinfo.inquirer.net/1244660/govt-letting-filipinos-foreigners-fly-out-during-quarantine-after-all#ixzz6IKehPbEp; https://newsinfo.inquirer.net/1246898/stranded-ofws-get-free-rides-to-and-from-naia-during-quarantine-via-owwa-transport-service#ixzz6IKOUI4DM and https://web.facebook.com/OWWAofficial/posts/2612937002317582?__tn__=K-R

Questions from Email: Question 1: patapos na po contract sa barko, galing po sila south africa. Makakauwi po ba sila pinas? Home quarantine na lang po sila?

Question 2: kailangan po ng kapalit sa barko ng mga pauwi. Makakapag-byahe po ba mga seaman OFW paalis ng pinas papunta south africa? Hahanapan po kaya sila contract? Itinerary? Or negative covid19 test?

Answer: (April 1, 2020)

1. Yes, OFWs are allowed to return to the Philippines. If they are coming from South Africa, they are required to undergo home quarantine. OFWs may avail of the “Hatid-Sundo sa Stranded OFWs” launched by Overseas Workers Welfare Administration (OWWA). The free transport service picks up passengers at 7 a.m., 12 p.m. and 6 p.m. from all terminals of the Ninoy Aquino International Airport to drop-off points in different routes (Dau, Turbina, Fairview, Monumento). For further info, visit https://owwa.gov.ph/index.php/news/central/92-announcement-libreng-sakay-para-sa-mga-ofws. If their hometown is not covered by the free transport service, OWWA was also tasked to shoulder the accommodation and food expenses in hotels, motels and hostels of stranded OFWs. The Pasay City government has ordered hotels and other similar establishments to exclusively accommodate OFWs in the city.

2. Yes, OFWs are allowed to leave the country for work. But they must comply with existing Philippine Overseas Employment Administration (POEA) processes in the issuance of Overseas Employment Certificate (OEC) and new immigration procedures and social distancing measures in response to the COVID-19 outbreak. Proof of itinerary and other travel and work documents must be presented at checkpoints.

Source: http://www.poea.gov.ph/memorandumcirculars/2020/MC-07-2020.pdf

Question from Viber: What are the qualifications and when is the distribution of DOLE’s 5k-8k financial assistance?

Answer: (March 31, 2020)

The P5,000 to P8,000 cash subsidy for two months will be provided for some 18 million low-income families under Republic Act 11469 or the “Bayanihan to Heal as One Act”. The Department of Social Welfare and Development (DSWD), together with other government agencies, has started the process of identifying the beneficiaries. Meanwhile, the financial support for workers affected by the enhanced community quarantine—a one time P5,000 assistance—is provided under a different program by the Department of Labor and Employment (DOLE) called COVID-19 Adjustment Measure Program. To avail of the assistance, employers must submit an Establishment Report of COVID form, which can be downloaded from the DOLE website, together with their company payroll for February or earlier, prior to the implementation of flexible working arrangements or temporary closure. On March 31, Labor Secretary Silvestre Bello said workers may arrange the application among themselves and directly contact DOLE for the one-time cash assistance.

Sources: https://newsinfo.inquirer.net/1251662/workers-may-process-p5000-cash-assistance-directly-with-dole; https://newsinfo.inquirer.net/1247929/duterte-gets-powers-to-aid-poor-health-workers; https://www.dole.gov.ph/news/local-overseas-workers-assured-of-govt-assistance/ and https://www.pna.gov.ph/articles/1098171

Question from Email: Good day, question for returning OFWs who are not from Manila, like myself – Since the “Hatid-Sundo sa Stranded OFWs” program by OWWA transports OFWs only to specified drop-off points, hindi po ito aabot sa Isabela Region 2 where I’m from.

Can one relative / driver from my hometown get a travel pass from LGU to drive to Manila so I can be picked up at NAIA and travel back home to my province and start home/self quarantine there?

Private vehicles can fetch passengers from the airport as long as they show proof of travel of the person they are picking up. Only one person is allowed to pick up the passenger to observe proper social distancing. Returning Filipinos from China, Hong Kong and Macau shall be subjected to a 14-day quarantine in a designated facility. Those who came from other countries, meanwhile, must comply with the mandatory home quarantine.

Answer: (March 31, 2020)

Sources: https://newsinfo.inquirer.net/1243868/dotr-on-private-vehicles-in-airports#ixzz6I8pn9SK7 and https://pcoo.gov.ph/press-briefing/laging-handa-public-briefing-hosted-by-pcoo-secretary-martin-andanar-undersecretary-rocky-ignacio-with-cabinet-secretary-karlo-alexei-nograles-department-of-agriculture-secretary-william-dar-depa/

Question from Facebook: Are there quarantine facilities in Manila for arriving OFWs?

Answer: (March 31, 2020)

(March 31, 326PM) There are no quarantine facilities for OFWs arriving in the country during the Luzon-wide enhanced community quarantine. When 253 OFWs were repatriated from Kuwait last March 26, 2020, the Department of Foreign Affairs said the repatriates underwent the appropriate medical protocols and check up at the airport as required by its Bureau of Quarantine. The repatriates were also reminded to observe strict home quarantine for 14 days.

Source: https://globalnation.inquirer.net/186308/dfa-253-distressed-ofws-from-kuwait-return-to-ph/

Question from Viber: May free accomodation po ba ang mga OFW pag dating dito sa Pilipinas para sa 14-day self isolation?

Answer: (March 30, 2020)

Yes. The Overseas Welfare Workers Administration has been ordered to cover the accommodation and food expenses of returning and stranded overseas Filipino workers in hotels in Metro Manila cities during the enhanced community quarantine. The Pasay City government said that hotels, motels and hostels in the city would be allowed to operate to exclusively accommodate OFWs. Hotel Sogo in Malibay has reportedly served as a temporary shelter to at least 140 OFWs, 120 of which are sea-based workers.

Source:  https://newsinfo.inquirer.net/1246107/pasay-hotels-to-accommodate-ofws-during-quarantine-period

Question from Email: On the employee emergency fund Jollibee released for its employees, does this also cover those working on franchised stores or working via third-party agency?

Answer: (March 27 2020)

Employees of franchise stores of Jollibee Foods Corp., are not covered by the P1 billion emergency fund set aside by the fast-food giant to its employees. In a press statement last March 19, 2020, Jollibee said the employee package covers all work teams of iys offices, stores, commissaries and logistic centers, including the senior citizens and persons with disability assigned to stores under the joint employment program with local government units. This aid will also be extended to the company’s partner employers in the stores. Partner employers refer to third-party providers and that was why franchise stores are not covered.

Source: https://business.inquirer.net/292964/jollibee-sets-p1b-employee-covid-19-support-fund/

Question from Email: Both my husband and I are balik-manggagawa, but we want to travel back to China with our son, who has a student visa there. Will he be allowed to travel back with us?

Answer: (March 27 2020)

No, your son will not be allowed to travel back to China with you. The Philippines lifted its travel ban to China on March 15 only for overseas Filipino workers (OFW). Newly-hired OFWs, tourists and students like your son are restricted from traveling to China.

Source: https://globalnation.inquirer.net/186143/ph-lifts-travel-ban-to-china-for-ofws

Question from Viber: Will there be assistance from the government for OFWs currently working abroad who have symptoms of the virus? What office should they apply to? Specifically in Muslim countries like Saudi where they have a limit in going in & out of the house.

Answer: (March 27 2020)

Following the imposition of curfew by the Saudi government due to COVID-19, the Philippine embassy in Riyadh said that urgent concerns may be conveyed to its office using the contact details in the link below. For assistance to nationals’ concerns, email [email protected] or call the landline 0114801918. A directory of embassies around the world is available in the link below for OFWs in other territories.

Sources: https://www.dfa.gov.ph/index.php/2013-03-21-05-48-17https://riyadhpe.dfa.gov.ph/newsroom/advisories/5808-contact-details-of-the-philippine-embassy-in-riyadh-and-the-philippine-overseas-labor-offices-in-riyadh-and-al-khobar and https://riyadhpe.dfa.gov.ph/newsroom/advisories/5811-embassy-advisory-on-the-imposition-of-curfew-in-ksa

Question from Email: Bukod sa point-to-point bus ng OWWA para sa mga OFWs, meron pa bang ibang service na makakapaghatid mula NAIA hanggang probinsya?

Answer: (March 25, 2020)

DOTr and OWWA helps transport OFWs to and from NAIA through their “Hatid-Sundo sa mga Stranded OFWs” service with trips at at 7 a.m.,12 nn and 6 p.m.. This is the only government transport service available to and from NAIA as of today. Here are the following routes for the “”Hatid-Sundo” service: NAIA to Dau Bus Terminal (NLEX), NAIA to Turbina terminal (via SLEX), NAIA to Fairview (via España), Fairview to NAIA (via Espana), NAIA to Monumento (via Edsa) and Monumento to NAIA (via EDSA). For more information, you may contact the OWWA hotline at 1348.

Source: https://newsinfo.inquirer.net/1246898/stranded-ofws-get-free-rides-to-and-from-naia-during-quarantine-via-owwa-transport-service

Question from Email: For OFWs coming home (e.g. seamen possibly to be sent home by employer as the ships might be used as temporary hospital/quarantine unit) from the US and live in Bicol (still part of Luzon), will they be allowed to go on a connecting flight from Clark/NAIA to Legaspi? If not, what/where will the quarantine procedure be and how can they go home to their province?

Answer: (March 25, 2020)

Following the travel restrictions due to the enhanced community quarantine for Luzon, airlines have suspended domestic flights. Because of this, returning OFWs will not be allowed to go on a connecting flight, including to Legazpi, in your case. However, transportation of OFWs from NAIA may be provided by DOTr and OWWA through their “Hatid-Sundo sa Stranded OFWs” program, which transports OFWs only to specified drop-off points in Dau, Pampanga; Calamba, Laguna; and within the National Capital Region. Returning Filipinos from China, Hong Kong and Macau shall be subjected to a 14-day quarantine in a designated facility. Those who came from other countries, meanwhile, shall comply with a mandatory home quarantine.

Sources: https://www.officialgazette.gov.ph/downloads/2020/03mar/20200316-MEMORANDUM-FROM-ES-RRD.pdf https://pcoo.gov.ph/press-briefing/laging-handa-public-briefing-hosted-by-pcoo-secretary-martin-andanar-undersecretary-rocky-ignacio-with-cabinet-secretary-karlo-alexei-nograles-department-of-agriculture-secretary-william-dar-depa/ and https://web.facebook.com/OWWAofficial/posts/2612937002317582?__tn__=K-R

Question from Email: Pwede po bang makauwi ng Pilipinas ang OFWs? Ano po ang kailangang gawin ng mga OFWs kung sakaling umuwi sila ng Pilipinas? Pwede po bang makauwi agad sa kanya-kanya naming pamilya without being quarantined?

Answer: (March 25, 2020)

OFWs are allowed to return to the Philippines. Given the lack of public transport because of the travel ban, OFWs may be transported by the DOTr and OWWA, through their “Hatid-Sundo sa Stranded OFWs” program, from NAIA to designated drop-off points in Dau, Pampanga; Calamba, Laguna; and within the National Capital Region. Returning Filipinos from China, Hong Kong and Macau shall be subjected to a 14-day quarantine in a designated facility. Those who came from other countries, meanwhile, shall comply with mandatory home quarantine

Sources: https://www.officialgazette.gov.ph/downloads/2020/03mar/20200316-MEMORANDUM-FROM-ES-RRD.pdf  https://pcoo.gov.ph/press-briefing/laging-handa-public-briefing-hosted-by-pcoo-secretary-martin-andanar-undersecretary-rocky-ignacio-with-cabinet-secretary-karlo-alexei-nograles-department-of-agriculture-secretary-william-dar-depa/ and https://web.facebook.com/OWWAofficial/posts/2612937002317582?__tn__=K-R

Question from Email: How will our Philippine government address OFWs who lost their jobs and can’t go home due to lockdown?

Answer: (March 24, 2020)

The Department of Labor and Employment (DOLE) and the Philippine Overseas Employment Administration (POEA) have announced that they are going to extend assistance to stranded OFWs or those who are returning or being repatriated due to the COVID-19 pandemic. On March 15, Labor Secretary Silvestre Bello III said that as the number of OFWs affected by the COVID-19 situation may increase, his agency requested the Office of the President a budget of P1.5 billion to assist OFWs whose employment will be affected.

Source: https://www.dole.gov.ph/news/dole-to-assist-stranded-ofws-in-kuwait-qatar-due-to-covid-19

Link: http://www.poea.gov.ph/memorandumcirculars/2020/MC-07-2020.pdf

Question from Viber: Is it mandatory for employers to submit a report and a financial statement to DOLE to avail of the Covid-19 Adjustment Measures Program for their employees?

Answer: (March 21, 2020)

According to the guidelines issued by DOLE, requirements include an accomplished Establishment Report Form and the company’s payroll (list of employees) for the month of February or earlier. The first page of the form contains general information about the establishment and the total number of workers affected. The second page should enumerate all the names of affected workers, their addresses, contact numbers, positions, titles, salaries, among others. The total number of workers listed should equal the total number of workers reported in the first page. Below is the link to the guidelines, form template, instructions on filing and directory of online submission.

Source: https://www.dole.gov.ph/news/department-order-no-209-guidelines-on-the-adjustment-measures-program-for-affected-workers-due-to-the-coronavirus-disease-2019/

Question from FB Live: Allowed na din po ba makaalis ang mga newly hired OFWs bound to China? We have essential jobs also. Our employers are waiting for us.

Answer: (March 19, 2020)

An international travel itinerary is the proof required to allow OFWs, balikbayans and foreign nationals to leave for abroad through any ports in Luzon. They shall be allowed to leave the Philippines at any time for the duration of the enhanced community quarantine. However, the Bureau of Immigration imposed a travel ban to China last March 17, including newly hired OFWs. Only foreign nationals, returning OFWs and balikbayans are allowed to leave for China.

Source: https://newsinfo.inquirer.net/1243983/ofws-foreigner-allowed-to-leave-ph-anytime-despite-quarantine

Question from Viber: What are the requirements needed in getting the P5000-8000 support of the government to the people?

Answer: (April 7, 2020)

Fill out the Social Amelioration Card that will distributed by the local government in your area. The SAC is a form that will serve as guide and record in the distribution of assistance.

For more detailed information on filling out of the SAC: https://newsinfo.inquirer.net/1253647/in-the-know-find-your-way-to-camp-and-sap

The priority targets of the cash subsidy are low-income families with at least one member belonging to vulnerable and disadvantaged sectors such as senior citizens, persons with disability, pregnant and lactating women, solo parents, overseas Filipinos in distress, indigent indigenous peoples, underprivileged sector and homeless citizens, and informal economy workers.

Question from Email: Meron po bang financial assistance sa mga PWD tulad po ng brother ko? Kung meron po pano po i avail?

Answer: (April 7, 2020)

PWDs who belong to poor families at risk of not earning a living during the enhanced community quarantine are entitled to the social amelioration program (SAP). The family of the PWD shall receive P8,000 if from Metro Manila, or P5,000 to P6,000 if from other regions, depending on the minimum wage rate per region. A “social amelioration card” will be distributed by barangay officials to identify the profile of the family qualified to access the assistance program. A PWD ID or a certificate of separation from or suspension of work is required to avail of the cash aid for PWDs. Barangays are tasked to facilitate the issuance of barangay clearance, free of charge, for PWDs and other target beneficiaries. The cash assistance will be distributed to barangays in your city once the local government unit complies with the requirements.

Sources: https://newsinfo.inquirer.net/1253647/in-the-know-find-your-way-to-camp-and-sap and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200328-JOINT-MEMORANDUM-CIRCULAR-NO-1-S-2020.pdf

Question from Email: Pwede bang tumanggap ang senior citizen ng SAP kahit permanent siya sa work niya? Sinabi kasi ng kapitan namin na hindi daw pwede dahil may permanent work siya.

Answer: (April 7, 2020)

Among those covered by the social amelioration program (SAP) are families that belong to either the poor or informal sector at risk of not earning a living during the enhanced community quarantine, according to the joint memorandum circular outlining the emergency assistance program. So senior citizens who are able to receive income during the quarantine are not entitled to the SAP.

Sources: https://newsinfo.inquirer.net/1253647/in-the-know-find-your-way-to-camp-and-sap and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200328-JOINT-MEMORANDUM-CIRCULAR-NO-1-S-2020.pdf

Question from Facebook: Kung hindi ka myembro ng 4Ps, mabibigyan ka rin ba ng 5k assistance? Mahirap kami pero wala kami sa 4Ps.

Answer: (April 6, 2020)

Yes, you may qualify for the social amelioration cash assistance even if you are not a Pantawid Pamilyang Pilipino Program (4Ps) beneficiary. The program seeks to cover not only 4Ps beneficiary but also families who belong to the poor or informal sector who are at risk of not earning a living during the enhanced community quarantine. However, families who need the financial support the most will be prioritized in the distribution of the cash assistance. You may want to check with your barangay for your inclusion in the list of beneficiaries as LGUs are tasked to assist the DSWdisctribution of the Social Amelioration Card (SAC) https://www.dilg.gov.ph/news/DILG-to-LGUs-barangays-Move-fast-to-come-up-with-master-list-of-target-beneficiaries-of-Social-Amelioration-Program-vs-COVID-19/NC-2020-1076

Sources: https://newsinfo.inquirer.net/1253647/in-the-know-find-your-way-to-camp-and-sap; https://www.dswd.gov.ph/dswd-releases-emergency-subsidy-of-4ps-beneficiaries/ and https://www.dilg.gov.ph/news/DILG-to-LGUs-barangays-Move-fast-to-come-up-with-master-list-of-target-beneficiaries-of-Social-Amelioration-Program-vs-COVID-19/NC-2020-1076

Question from Facebook: Iyong mga naka maternity leave, makakatanggap din po kaya ng binibigay ng DOLE?

Answer: (April 3, 2020)

Those employees now on maternity leave under the enhanced community quarantine are not qualified to receive the Deparment of Labor’s Covid-19 adjustment measure program (CAMP). This is because as per department order no. 209 dated March 28, 2020 which spells out the guidelines on CAMP, they are not qualified to avail of the financial support of P5,000 to P8,000. According to the order, CAMP “shall cover workers in private establishments affected by the COVID-19 pandemic from its onset in January 2020 until the lifting of the Stringent Social Distancing Measures in the National Capital Region on 14 April 2020, unless extended by the Inter-Agency Task Force for the Management of Emerging Infectious Diseases.”

Source: https://newsinfo.inquirer.net/1251716/over-8000-workers-displaced-by-covid-19-receive-cash-aid-from-dole#ixzz6ISBmOW3f

Question from Email: Meron po bang assistance ang mga dating OFW? Isang taon na po ako dito sa Pilipinas.

Answer: (April 2, 2020)

Unless you are among the target beneficiaries, you can avail of the emergency subsidy program where cash or cash subsidy will be given per month to two months for poor families now being prepared by the Department of Social Welfare and Development. The beneficiaries are “families that belong to either the poor or informal sector which are at risk of not earning a living during the enhanced community quarantine.”

Source: https://www.dilg.gov.ph/issuances/jc/Special-Guidelines-on-the-Provision-of-Social-Amelioeation-measures-by-the-DSWD-DOLE-DTI-DA-DOF-DBM-and-DILG-to-the-most-affected-residents-of-the-areas-under-Enhanced-Community-Quarantine-127

Question from Email: How would a person be qualified for the amelioration program if they don’t have a job? What proof do they need to present?

Answer: (April 2, 2020)

Those who are jobless, together with low-income households, are the target beneficiaries of the social amelioration program. For specific details and more information, contact DSWD at 8951-2803. Further, local government units will provide DSWD a list with the complete documentary requirements for verification. A Social Amelioration Card (SAC) that captures the profile of the family beneficiary will be distributed to the LGUs to enable beneficiaries to access the assistance. For more information, contact DSWD at 8951-2803.

Source: https://newsinfo.inquirer.net/1251108/vulnerable-sectors-affected-by-quarantine-to-receive-aid-dswd and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200328-JOINT-MEMORANDUM-CIRCULAR-NO-1-S-2020.pdf

Question from Facebook: Paano makaka avail ng assistance ang isang PWD in this time of covid crisis?

Answer: (April 2, 2020)

Persons with disabilities (PWDs) are among those covered by the government’s emergency assistance package. The cash aid depends on the minimum wage rates per region. The family of the PWD shall receive P8,000 if from Metro Manila, or P5,000 to P6,000 if from other regions. A “social amelioration card” is to be distributed at the barangay level to identify the profile of the family qualified to access the assistance program. A PWD ID or a certificate of separation from or suspension of work is required to avail of the cash aid for PWDs. Barangays are tasked to facilitate the issuance of barangay clearance, free of charge, for PWDs and other target beneficiaries.

Sources: https://newsinfo.inquirer.net/1252020/cash-aid-for-poor-p-8000-in-metro-p-5000-in-regions and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200328-JOINT-MEMORANDUM-CIRCULAR-NO-1-S-2020.pdf

Question from Email: Does the Social Amelioration Program include solo parents even if we live in a condominium, or to the disadvantage areas only?

Answer: (April 1, 2020)

According to joint memorandum order circular no. 1, social amelioration measures of key government agencies will be given to the most affected sectors of the Luzon-wide enhanced community quarantine. This included the provision of cash or non-cash subsidy per month for two months to the target beneficiaries or “families that belong to either the poor or informal sector which are at risk of not earning a living during the enhanced community quarantine, who may have at least one member belonging to vulnerable or disadvantaged sectors. These included solo parents and persons with disability, among others. So the DSWD subsidy will be given to poor families who have members that are solo parents.

Source: https://www.dilg.gov.ph/PDF_File/issuances/joint_circulars/dilg-joincircular-2020330_ed9e8ec836.pdf

Question from Facebook: If nakakuha na po ang isang empleyado ng Financial assistance from DOLE(CAMP), entitled pa din po ba siya makakuha ng Financial aid from DSWD(BAYANIHAN TO HEAL AS ONE ACT)? NO WORK NO PAY PO ANG NASABING EMPLEYADO.

Answer: (April 1, 2020)

In his statement today, April 1, 2020, Labor Secretary Silvestre Bello III said the cash aid given by his department under the Covid-19 Adjustment Measures Program, is different from the cash allocation of between P5,000-P8,000 in subsidy that the Department of Social Welfare and Development and other agencies are providing under the Bayanihan to Heal As One law. While the new law provides a cash and non-cash emergency subsidy program for two months based on the prevailing regional wage rates, DOLE’s cash aid is a one-time quarantine assistance. So if you fall under the criteria of the DSWD assistannce as a beneficiary, then it follows you can get the DSWD subsidy. Under the DSWD guidelines, the target beneficiaries for the subsidy are families that belong to either the poor or informal sector which are at risk of not earning a living during the enhanced community quarantine who may have one member belonging to any of the following vulnerable or disadvantaged sectors — senior citizens, persons with disability, pregnant and lactating women, solo parents, overseas Filipinos in distress, indigent indigenous peoples, underprivileged sector and homeless citizens and informal economy workers.

Sources: https://www.dole.gov.ph/news/statement-of-secretary-silvestre-h-bello-iii/ and https://ww.dilg.gov.ph/PDF_File/issuances/joint_circulars/dilg-joincircular-20202330_ed9e8ec836.pdf

Question from Email: Meron po bang financial assistance sa mga PWD tulad po ng brother ko? Kung meron po pano po i avail?

Answer: (March 31, 2020)

Persons with disability are among the beneficiaries of the government’s social ameliorization fund, according to Cabinet Secretary Karlo Nograles. Nograles was asked in the Palace’s Laging Handa briefing tto enumerate those who will benefit from the cash subsidy ranging from P5,000-P8,000 that will be released by government to those most affected by the Luzon-wide enhanced community quarantine.

Source: https://www.facebook.com/pcoogov/videos/1109951266023598=e&d=n

Question from Facebook: Sa mga katulad po naming wala pang cash card, pwede po ba maka-avail ng cash grant? Kasali kami sa 4Ps.

Answer: (March 28, 2020)

The Department of Social Welfare and Development (DSWD) in a statement on March 25 said that the cash grants of over 140,000 beneficiaries of the 4Ps’ modified conditional cash transfer (MCCT) have been credited to their accounts. You may check your 4Ps account. DSWD also said it is still exploring other ways to distribute the cash grants to those who have not yet received their cash cards.

Source: https://newsinfo.inquirer.net/1248485/dswd-says-cash-grants-released-to-beneficiaries-of-4ps-conditional-cash-transfer#ixzz6Hrq91whW

Question from Facebook: How can vendors access the Emergency Employment Program? Anong requirements?

Answer: (March 19, 2020)

Labor Secretary Bello said that they are utilizing P180 million emergency employment program for around 16,000 members of the informal sector through the Tulong Pangkabuhayan sa Disadvantaged/Displaced Workers (TUPAD) program, wherein barangay workers would be paid to disinfect communities. Another P1.3 billion will be released for the COVID-19 Adjustment Measures Program (CAMP) for around 250,000 workers affected by the community quarantine.

Source: https://newsinfo.inquirer.net/1243694/dole-asks-big-firms-to-shoulder-needs-of-workers-as-it-focuses-on-informal-sector.

Please refer to Guidelines for TUPAD at https://www.dole.gov.ph/wp-content/uploads/2020/03/DO-210v2.pdf and refer to guidelines for CAMP at https://www.dole.gov.ph/wp-content/uploads/2020/03/labor-advisory-no.-12-1.pdf.

Question from FB Live: How about the barangay officials na walang any kind of support na pinapamigay sa nasasakupan nila? What can we do? Saan pwede tumawag?

Answer: (March 21, 2020)

As stated in the Barangay Primer 2018 Edition, any person may file a verified complaint against an elected barangay official before the Sangguniang Panlunsod/Bayan to which the barangay belongs (Sec. 61 of the Local Government Code). But in the midst of the expanded community quarantine, it may be quicker to report to the mayor on issues regarding food distribution as most mayors like those of Pasig, Taguig, Makati, Quezon City, and Manila have funds for food distribution, or to report to the DILG. The DILG has activated an Emergency Operations Center to monitor the implementation of the directives and measures against COVID-19 in LGUs, with hotline numbers at (02) 8876-3454 local 8806 or 8810. The DILG PACC also remains operational at (02) 8925-0343.

Question from Email: Meron ba sa Pilipinas na nagmamanufacture ng PPE?

Answer: (March 25, 2020)

There are manufacturers of personal protective equipment (PPE) in the Philippines. In February, a Bataan manufacturer has committed to supplying P2 million face masks per month to the government. However, there has been a shortage of PPE since the surge of COVID-19 cases, with hospitals appealing for PPE. The World Health Organization donated 2,000 kilos of PPE to the Department of Health on March 13 and last March 20, the Philippines accepted thousands of PPE from China.

Sources: https://www.pna.gov.ph/articles/1093105 https://globalnation.inquirer.net/186225/ph-govt-oks-acceptance-of-chinas-ppe-testing-kits-donation-vs-covid-19#ixzz6HfurERiL and https://newsinfo.inquirer.net/1242616/hospitals-appeal-for-face-masks#ixzz6Hg0k8Iyn

Question from Viber: What are the DTI-approved prices for masks (surgical, N95), latex gloves, and other PPE?

Answer: (March 25, 2020)

The Department of Health has imposed a price freeze on emergency medicines and medical supplies. In the DOH circular, prices of N95 masks should range only from P45 to P105; disposable face masks should be priced at P1.10 to P8; ethyl alcohol (60ml) should be priced at P17.25 to 25.50; ethyl alcohol (250ml) should be priced at P36.75 to P41.75 and ethyl alcohol (500ml) should be priced at P61 to P74.25. A pair of sterile gloves (sizes 6.5-8) should be priced at P18 to P21, while a box of 50 pairs (sizes 6.5-8) should be priced at P295 to P450. The Food and Drug Administration has also set a price range on medical supplies sold online.

You can check the online prices set here:

https://ww2.fda.gov.ph/attachments/article/659011/FDA%20Circular%20No.2020-005.pdf and https://www.fda.gov.ph/wp-content/uploads/2020/03/FDA-Circular-No.2020-005-A.pdf

Question from FB Live: May nag momonitor po ba sa pagpapatupad ng price freeze? Dito po sa Bacoor, Cavite, 50 percent ang itinaas ng presyo ng mga pagkain gaya ng isa, baboy, manok at gulay.

Answer: (March 23, 2020)

Following President Duterte’s declaration of a nationwide state of calamity, government agencies imposed a price freeze on basic goods for the next 60 days. Basic goods under the jurisdiction of the DTI include canned fish and other marine products, locally manufactured instant noodles, bottled water, bread, processed milk, coffee, candles, laundry soap, detergent, and salt. The DA covers basic agricultural goods such as rice, corn, cooking oil, fresh, dried and other marine products, fresh eggs, fresh pork, beef and poultry meat, fresh milk, fresh vegetables, root crops, sugar, and fresh fruits. Essential drugs are under the DOH while firewood and charcoal are under DENR.

These are the DA’s suggested retail prices for the following agricultural commodities on a per kilogram basis: pork (P190), chicken (P130), sugar (P45), cage-cultured bangus (P162), pond-cultured tilapia (P120), imported galunggong (P130), imported garlic (P70), local garlic (P120), and imported red onion (P95). Business establishments found to have violated the price freeze shall be imposed with a fine amounting to P5,000.00 up to P1 million and/or imprisonment for a period of one year up to 10 years.

Consumers can report business establishments that sell basic necessities beyond the price freeze by calling the One-DTI (1-384) Hotline or sending an email to [email protected]

Sources: https://www.dti.gov.ph/news/dti-nationwide-price-freeze-on-basic-necessities-in-effect-amid-covid-19-emergency/ and https://newsinfo.inquirer.net/1245362/60-day-price-freeze-covers-agri-products-basic-goods-meds#ixzz6HOFPRinG

Question from FB Live: Government said that local couriers are allowed, but with no flights available to the provinces, how do you make delivery of goods (esp medicines, PPE) more efficient since we expect more cases of COVID in the provinces? What cargo flights are now operating since PAL and Cebu Pac already cancelled thier flights?

Answer: (March 19, 2020)

According to the expanded quarantine guidelines, cargoes within, to and from Luzon will not be hampered. Thus, delivery of goods to provinces outside Metro Manila will operate as usual. Land, air and sea travel for official business are allowed, including the delivery of medical supplies.

Source: https://www.officialgazette.gov.ph/downloads/2020/03mar/20200316-MEMORANDUM-FROM-ES-RRD.pdf.

PAL will continue to operate cargo flights between Manila and Cebu They are also eyeing the Manila-Davao route. Cebu Pacific will continue cargo services between Manila and Mindanao.

Link: https://business.inquirer.net/293083/airlines-keep-planes-flying-for-essential-cargo-amid-covid-19-restrictions

CebGo’s dedicated cargo service continues to operate (Manila to Mindanao). In addition, LBC continues to operate but there are branches that are currently closed. List of closures are published on their FB page: https://www.facebook.com/LBCExpress/.

Question from Email: For foreigners in the Philippines who will be overstaying their visas due to the quarantine, will we be able to fly out and not get arrested at the airport? We also cannot get the visas extended anyway at this point, as we are told the office here is closed. Do you have any idea who might be able to give me a more concrete answer on that?

Answer: (March 28, 2020)

Outbound passengers intending to depart the Philippines from any of the international airports in Luzon during the enhanced community quarantine can apply for visa extension. The Bureau of Immigration said it will maintain a skeletal workforce to cater to outbound passengers who wish to depart the Philippines. Outbound passengers will be required to present their outbound tickets prior to entry at immigration offices and the bureau shall waive payment of fines and penalties related to visa extension application of all outbound passengers whose visa has expired during the period of the community quarantine. 

Immigration Helpline PH Facebook: @immigration.helpline.ph

Directory of immigration offices: http://www.immigration.gov.ph/images/DirectoryOfTransactions/2020_Yr/2020Jan28_Subport.pdf and http://immigration.gov.ph/images/Advisory/2020/03_Mar/2020Mar27_advisory.pdf

Question from Email: Do travelers need to present a COVID19-free certificate in the airport like in Thailand?

Answer: (March 27 2020)

Earlier, there were countries like Taiwan and Kuwait which asked Filipinos to bring along medical certificates stating they were free from Covid-19 upon arrival. But Kuwait has withdrawn this requirement. But both Kuwait and Taiwan along with several countries like Qatar have barred the entry of foreigners, including the Philippines, in a bid to stop the spread of Covid-19.

Source: https://globalnation.inquirer.net/186012/qatar-kuwait-travel-limits-due-to-coronavirus-to-affect-3000-ofws-poea

Question from Facebook: How about Filipino tourists who are now stranded in Visayas who wants to go back to Manila. Can we at least get transportation and exemption to enter Luzon and our respective cities? Note that the goventment already extended help to foreign tourist. How about Filipinos with limited funds and no where to go to?

Answer: (March 27 2020)

Sweeper flights carrying stranded passengers have been mounted from Siargao, Iloilo, Tacloban, Cagayan de Oro, Davao and Puerto Princesa. The Department of Tourism (DOT) has been coordinating with local government units, local airport and airline staff, the Civil Aviation Authority and the interior, defense and transportation departments for recovery flights, transportation, meals, and accommodation for the stranded tourists. Meanwhile, DOT regional offices are facilitating the transport of travelers by land in Luzon and by sea with inter-island vessels, like the Philippine Coast Guard boats used to sail tourists from the islands of Bohol, Siguijor, and Negros to Cebu. Also arranged were shuttle services and hotel accommodations provided to some stranded tourists. Free food and hygienic items, called MalasaKits, were distributed at the NAIA terminals.

Sources: https://newsinfo.inquirer.net/1243720/covid-19-quarantine-we-wont-allow-tourists-to-be-stranded-in-ph-dot; http://www.tourism.gov.ph/news_features/RecoveryFlights.aspx and http://www.tourism.gov.ph/news_features/DOTResponseTeams.aspx

Question from Viber: Is there a memorandum from DOLE stating that employers should not deduct from employees’ leave credits if they can’t commute to work because of the Enhanced Community Quarantine?

Answer: (March 26, 2020)

There is no memorandum from DOLE that asks employers not to deduct from the leave credits of employees. DOLE only released guidelines on flexible work arrangements (FWA) like the work from home scheme and issued a statement appealing to employers to avoid retrenchment of employees amid the COVID-19 outbreak. DOLE may also provide financial assistance to workers in the private companies that have adopted FWAs or temporary closure through the COVID-19 Adjustment Measures CAMP. Please refer to guidelines for CAMP at https://www.dole.gov.ph/wp-content/uploads/2020/03/labor-advisory-no.-12-1.pdf.

Sources: https://cebudailynews.inquirer.net/295384/dole-to-provide-financial-aid-to-covid-19-affected-workers; https://newsinfo.inquirer.net/1243694/dole-asks-big-firms-to-shoulder-needs-of-workers-as-it-focuses-on-informal-sectorhttps://www.dole.gov.ph/news/statement-of-secretary-silvestre-h-bello-iii-march-19-2020/ and https://www.dole.gov.ph/wp-content/uploads/2020/03/Labor-Advisory-No.-09-20-Guidelines-on-the-Implementation-of-Flexible-Work-Arrangements-as-Remedial-Measure-due-to-the-Ongoing-Outbreak-of-Coronavirus-Disease-2019-COVID-19.pdf

Question from Facebook: Regarding the suspension of issuance of visa and cancellation of previously issued visa, does it include those tourist visa holders who are currently here in the Philippines?

Answer: (March 25, 2020)

Last March 22, the Inter-agency Task Force on Emerging Infectious Diseases stated that the government’s suspension of the issuance of visas only apply to all foreign nationals abroad who want to enter the country.

Source: https://newsinfo.inquirer.net/1246653/iatf-lays-down-new-requirements-exemptions-to-luzon-wide-lockdown/

Question from Facebook: Where can we get info for foreign visitors who want to go back to their country? Who should we contact?

Answer: (March 25, 2020)

Based on the Luzon Enhanced Community Quarantine Basic Do’s and Dont’s bulletin no.1 dated March 18,2020, foreign nationals shall be allowed to leave the Philippines at any time as long as their departure is 24 hours from the time they leave their homes or hotels.

Source: http://twitter.com/inquirerdotnet/status/1230135898215440387

Question from Email: What about funding checks? Will the due date also be extended? If yes, which banks have already given this extension? For issued PDCs for loan payments.

Answer: (April 8, 2020)

The Inquirer was told by a source at the Bankers Association of the Philippines (BAP) that postdated checks would be covered by the 30-day loan payment moratorium that all covered institutions must implement. In a document sent to all central bank-supervised financial institutions last week, the Bangko Sentral ng Pilipinas mandated them to implement a 30-day grace period to all loans with principal and/or interest due falling within the enhanced community quarantine period, without incurring interest on interest, penalties, fees and other charges. This grace period is extended after the Palace announced the extension of the lockdown until April 30. The BAP source said the moratorium also covers postdated checks issued by borrowers to cover loan payments.

Sources: https://business.inquirer.net/24009/banks-ok-30-day-loan-payment-moratorium and https://business.inquirer.net/294227/no-interest-fees-charges-during-ecq-bsp-tells-banks

Question from FB Live: Paano po ang payment namin sa Meralco, PLDT, Globe, Sky, Maynilad eh wala po kaming kinikita? Bigla pa kaming pababayarin?

Answer: (March 21, 2020)

Utility companies have extended payment deadlines. PLDT Home, PLDT Enterprise, Smart & Sun Postpaid, Meralco, Globe Postpaid, Sky, Cignal Postpaid, Maynilad, Manila Water provided a 30-day payment extension. Maynilad also suspended until April 14 the disconnection of overdue accounts.

Question from Email: Apat po kami sa isang bahay na PWD card holder. Pwede rin po ba kami maka avail ng benefit sa panahon ngayon ng COVID 19? Meron po kaming mga maintenance na gamot.

Answer: (April 8, 2020)

Opo. Ang mga PWDs ay isa sa mga pangunahing target beneficiary ng social amelioration program sa ilalim ng Republic Act No. 11469 o ang “Bayanihan to Heal as One Act”. Pero sa tanong kung kayong apat mismo ay makatatanggap nito ay depende po kung kayo ay kabilang sa iisang pamilya lamang dahil nakabase po ang distribusyon nito kada pamilya. Makabubuti pong alamin ito sa inyong barangay. Inatasan ang inyong local government unit para ilista ang mga target beneficiaries ng social amelioration program at saka ito ieendorso sa Department of Social Welfare and Development na may kalakip na documentary requirements para sa beripikasyon. Ang Social Amelioration Card (SAC) na siyang magdedetalye ng profile ng pamilya ay ipamamahagi ng LGU at siyang magiging batayan para ang benepisyaryo ay makatanggap ng ayuda. Para sa karagdagang impormasyon, maaaring tumawag sa DSWD sa numerong 8951-2803.

Question from Email: Will a senior citizen really not be able to avail the Social Amelioration Card if he owns a tricycle (and can’t use it to earn right now)? Also, are PUV drivers married to government employees not be eligible for SAC? This is currently happening in our barangay.

Answer: (April 8, 2020)

While the elderly are among the target beneficiaries of the social amelioration program, not all can be beneficiaries. The first criteria is ‘low income.’ IATF spokesperson and Cabinet Secretary Karlo Nograles stressed that only indigent senior citizens or those from low-income families will be granted the subsidy. Such that pensioners are not included in low-income families. If the senior’s primary source of income was through the use of his tricycle, he may appeal for inclusion in the list of beneficiaries. On the other hand, since the distribution of the benefit is by family, the PUV drivers maried to government employees are not qualified as their family still has a source of income.

Source: https://newsinfo.inquirer.net/1254627/senior-citizens-with-pension-excluded-from-social-amelioration-program#ixzz6IqjlUHFs

Question from Email: Our company directed some of our staff nurses especially pregnant employees to go on 14 days quarantine because they are high risk for COVID-19. We would like to ask if there’s a particular form we can use for the filing of claims of the 14 days quarantine and where we should file it?

Answer: (April 8, 2020)

There is no particular form to be filled up outside the company. Based on the Department of Labor and Employment’s Labor advisory no. 11 issued last March 11, 2020, “the leaves of absence during the community quarantine period shall be charged against the workers’ existing leave credits, if any.” This was prior to Labor advisory no. 9 which called for the implementation of a flexible work arrangements during the lockdown, which included asking employees to take forced leaves for several days or weeks. The employer and employees are responsible for the administration of the flexible work arrangement, including differences of interpretation.

Sources: https://www.dole.gov.ph/news/labor-advisory-no-09-2–guidelines-on-the-implementation-of-flexible-work-arrangements-as-remedial-measure-due-to-the-ongoing-outbreak-of-coronavirus-disease-2019-covid-19/ and https://www.dole.gov.ph/news/labor-advisory-no-11-2–supplemental-guidelines-relative-to-the-remedial-measures-in-view-of-the-ongoing-outbreak-of-coronavirus-disease-2019-covid-19/

Question from Email: I am a mother of a 6-year old PWD, staying in another barangay with my cousin’s family so that they can help me in taking care of my daughter. Will I be entitled to the assistance given by the DSWD despite not being registered in this barangay?

Answer: (April 7, 2020)

Yes, your daughter as PWD may be entitled to the social amelioration program. If you are jobless or from low-income family, you yourself can be a beneficiary. According to the Department of Interior and Local Government, nonresidents who were stranded can be listed as beneficiaries. Among those covered by the cash aid are persons with disabilities, seniors, pregnant women, solo parents, indigenous people, informal sector workers, among others. A PWD ID or a certificate of separation from or suspension of work is required to avail of the cash aid for PWDs. Barangays are tasked to facilitate the issuance of barangay clearance, free of charge, for PWDs and other target beneficiaries. You may get in touch with the barangay where you are staying to ask for your daughter’s inclusion or your inclusion.

Sources: https://dilg.gov.ph/news/DILG-to-LGUs-barangays-Move-fast-to-come-up-with-master-list-of-target-beneficiaries-of-Social-Amelioration-Program-vs-COVID-19/NC-2020-1076 and https://www.officialgazette.gov.ph/downloads/2020/03mar/20200328-JOINT-MEMORANDUM-CIRCULAR-NO-1-S-2020.pdf

Question from Email: 1. Who are eligible for the SAC, 4Ps, and DTI amelioration fund for small businesses? 2. How can we avail and how to process this? 3. What is the current status of these benefits and when is the dissemination of these benefits?

Answer: (April 6, 2020)

Those eligible for the social amelioration program (SAP) are families that belong to the to either the poor or informal sector at risk of not earning a living during the enhanced community quarantine, who may have at least one member who is a senior citizen, persons with disability, pregnant and lactating women, solo parents, overseas Filipinos in distress, indigent indigenous peoples, and homeless citizens, informal economy workers directly hired or occasional, subcontracted workers, homeworkers (family enterprise involved in craftsmaking, native delicacy production, home-based food processing), househelpers, drivers of pedicab, tricycle, PUJs, UVs, PUBs, taxi, transport network vehicle service and transport network companies, micro-entrepreneurs and producers, operators of sari-sari stores, family enterprise, subminimum wage earners, farmers, fisherfolk, and farm workers, employees affected by “no work, no pay” policy and not covered by the Dole’s adjustment measure program and stranded workers. They will be given a free social amelioration card, or SAC, by the local government to identify the family’s profile and for the LGU to determine which family will be prioritized. This is now being implemented and the cash assistance will be distributed to your local government once they have complied with the requirements.

Those eligible for the Pantawid Pamilyang Pilipino Program (4Ps) are households whose economic condition is equal or below the poverty threshold of the province where they live, and those that have children 18 years old and below and/or have a pregnant family member at the time of assessment. They should agree to meet conditions specified in the program, such as attendance in family development sessions and an 85 percent monthly attendance rate of the children-beneficiary. The Department of Social Welfare and Development (DSWD) said that 4Ps beneficiaries would continue to receive grants and rice subsidy through their cash cards.

The Department of Trade and Industry, meanwhile, will set up a P1-billion loan program called P3-ERF (enterprise rehabilitation financing) that will be made available to micro and small companies when the quarantine is lifted. The ERF loan fund is open to micro and small enterprises with at least one-year continuous operation prior to March 2020, and whose businesses suffered drastic reduction in sales during the COVID-19 outbreak. .Microenterprises with asset size of not more than P3 million may borrow P10,000 up to P200,000. Small enterprises with asset size of not more than P10 million may borrow a higher loan amount but should not exceed P500,000. Interest rate is 0.5 percent per month. SB Corp., an agency under DTI, will be releasing the requirements and guidelines soon. Applications will be accepted after the enhanced community quarantine is lifted.

For more information, you may reach P3 through hotline 8651-3333, their official Facebook page, or their email [email protected]

Sources: https://newsinfo.inquirer.net/1253647/in-the-know-find-your-way-to-camp-and-sap; https://newsinfo.inquirer.net/1252020/cash-aid-for-poor-p-8000-in-metro-p-5000-in-regions; https://cebudailynews.inquirer.net/299799/cash-aid-trickles-down-to-cities-meeting-dswd-requirements; https://newsinfo.inquirer.net/1248485/dswd-says-cash-grants-released-to-beneficiaries-of-4ps-conditional-cash-transfer and https://business.inquirer.net/293434/loan-facility-set-up-for-small-microenterprises#ixzz6IoZRQ3bq

Question from Viber: Are government offices like the BIR still in operation given the current COVID situation? I’m planning to go to process some documents since their hotline numbers aren’t reachable.

Answer: (April 2, 2020)

Some government offices continue to operate on skeletal workforce arrangements in compliance with the enhanced community quarantine rules that the national government has implemented to contain the pandemic.

The Bureau of Internal Revenue (BIR) extended the deadlines for the filing of several taxes, including income tax returns and value-added tax refunds to provide relief to Filipino taxpayers who will not be able to prepare, let alone file, the necessary documents on or before the original annual deadline. The BIR also urged taxpayers to pay online or submit tentative returns if unable to get out of their homes to transact in a BIR office.

Taxpayers enrolled in the Electronic Filing and Payment System (EFPS) may settle their tax liabilities with the respective Authorized Agent Banks (AABs) where they are enrolled, while the following payment options are available for those who shall file their AITR through the EBIRForm Facility:

  1. Over-the-Counter (OTC) payment through AABs;
  2. Revenue Collection Offices (RCOs) in areas where there are no AABs;
  3. Electronic/online payment through:

– Land Bank of the Philippines’ (LBP) Link.Ziz Portal (for taxpayers who have an ATM account with LBP, holders of Bancnet ATM/Debit/Prepaid Cards or             taxpayers utilizing the PesoNet facility, such as depositors of RCBC and Robinsons Bank);

    – Development Bank of the Philippines’ (DBP) Pay Tax Online (for holders of Visa/Mastercard Credit Cards and/or Bancnet ATM/Debit Cards); – Union Bank Online Web and Mobile Phone Payment Facility (for taxpayers who have an account with Union Bank of the Philippines); and

    – Mobile Payment (GCash/Paymaya).

          4. Manual filing and payments may be made through authorized agent banks (AAB) and revenue collection officers of the RDOs, nearest the taxpayers.

        Sources: https://www.dof.gov.ph/bir-extends-tax-filing-deadline-to-may-15-urges-taxpayers-to-file-early-to-support-fight-vs-covid-19/; https://www.bir.gov.ph/images/bir_files/internal_communications_1/Advisory/posted%20while%20under%20quarantine%20march%202020/RMC%20No.%2030-2020.pdf and https://www.facebook.com/DOFPH/posts/1392219884272624

        Question from Email: When can I pay my monthly Philhealth contribution during lockdown?

        Answer: (March 31, 2020)

        Philhealth extended the deadline of payment of contributions for its self-paying direct contributors. Payments for first quarter contributions can be made on or before April 30, 2020 instead of March 31, 2020 without interest.

        Question from Email: Private hospitals are overcharging and Philhealth is not helping the expenses of a senior citizen who is positive for Covid19. He was admitted on 3/19 and confirmed positive for Covid on 3/20. I left out the patient information for privacy but it’s my father. Bills nya nasa picture. Baon na kami sa utang. Why is the President of Philhealth not matching his rhetoric (that no balance billing and no out of pocket costs for hospitalized patients in both public and private hospitals)? When my sister calls the Philhealth hotline – they continue to say that what he said in public is not true. You have to make these public officials accountable to their word.

        Answer: (April 7, 2020)

        The Philippine Health Insurance Corporation (Philhealth) on Monday, April 6, 2020, announced it would “reimbursed in full” Covid 19 patients who were made to pay for their hospitalization. This will cover patients who were admitted from Feb.1 to April 14, the end of the Luzon enhanced community quarantine (ECQ). But with Cabinet Secretary Karlo Nograles announcing on Tuesday, April 7, 2020, that the Luzon ECQ has been extended until 11:59 pm of April 30, Philhealth president Ricardo Morales told a Palace briefing that Philhealth can cover Covid-19 cases even with the extension of the ECQ. But Morales also noted Philhealth funds are not unlimited.

        Sources: https://newsinfo.inquirer.net/1254907/virus-cases-surge-anew-as-trend-in-numbers-watched; https://newsinfo.inquirer.net/1255035/luzon-wide-quarantine-extended-until-april-30 and @inquirerdotnet 11:20am 4/7/2020 on Twitter

        Question from Email: What numbers should I call in Davao City, Philippines to report quarantine violators? Thanks.

        Answer: (April 2, 2020)

        Davao City has set up hotline numbers for Covid-19 and Community Quarantine related concerns.

        COVID-19 HOTLINES:

        GLOBE HOTLINE:

        For calls ONLY: 0917- 508-6548

        For texts ONLY: 0906-367-4671

        SMART HOTLINE:

        For calls ONLY: 0919-071-1111

        For texts ONLY: 0939-340-5675

        PLDT HOTLINE: (082) 244 0181

        EMAIL ADDRESS: [email protected]

        The city mayor’s office can also be reached through these numbers: 0932-322-1063 or 0915-963-7127

        Sources: https://www.facebook.com/davaocitygov/photos/pcb.3068423649875803/3068422609875907/?type=3&theater and https://www.facebook.com/davaocitygov/photos/pcb.3080324068685761/3080981715286663/?type=3&theater

        Question from Email: Where can we complain regarding malicious and abusive treatment of barangay officials regarding implementation of quarantine measures?

        Answer: (March 25, 2020)

        For any complaints against local officials on the implementation of the enhanced community quarantine against COVID, you can contact the Department of Interior and Local Government Emergency Operations Center hotlines: 02-8876-3454 local 8806/8810 or 02-8925-0343 The DILG warns it will go after abusive local government units and barangay officials who are taking advantage of the enhanced community quarantine.

        Source: https://www.dilg.gov.ph/news/DILG-to-go-after-local-execs-barangay-officials-charging-fees-for-passes-food-stubs-during-enhanced-community-quarantine/NC-2020-1066

        Question from Email: Good day! Are you still printing out hard copies or, because of the ECQ, you are mostly online? Thank you.

        Answer: (March 27 2020)

        Yes, as part of its commitment to deliver the news, the Inquirer is printing the broadsheet along with the publication of news in Inquirer.net, Radyo Inquirer, Inquirer FB and other socmed publications. But because of the expanded community quarantine, we have limited our distribution for the safety of our newsboys. In view of this, the Inquirer is offering free subscription to InquirerPlus, the digital version or replica of the printed copy. To ensure that you can still read the Inquirer’s credible and in-depth coverage of the COVID-19 pandemic as well as the newspaper’s other sections that interest you, we encourage you to download INQUIRER PLUS on your mobile device or personal computer at bit.ly/inquirer_plus

        You may also refer to newsletter link below: http://eepurl.com/gikEZH

        Catholic masses

        The guidelines on attending an online mass, according to the Diocesan Ministry for Liturgical Affairs, are as follows:

        • - Prepare table with cover, candles, crucifix or images of saints
        • - Dress up and participate as if you are there physically
        • - Make spiritual act of communion
        • - Remove distractions (e.g. food, phones, noise)

        Quiapo Church

        Monday to Sunday - 5 a.m., 6 a.m., 12:15 p.m., 3 p.m., 4 p.m.

        Manila Cathedral

        • Monday to Friday - 7:30 a.m., 12:10 p.m.
        • Saturday - 7:30 a.m.
        • Sunday - 8 a.m., 10 a.m., 6 p.m.

        Roman Catholic Diocese of Cubao

        • Monday to Saturday - 8 a.m.
        • Sunday - 8 a.m., 11 a.m., 6 p.m.

        Roman Catholic Diocese of Kalookan

        Sunday - 6:30 a.m., 7:45 a.m., 9 a.m., 10:15 a.m., 3 p.m., 4:15 p.m, 5:30 p.m., 6:45 p.m., 8 p.m.

        Roman Catholic Diocese of Pasig

        • Monday to Saturday - 6 a.m, 9 a.m., 12 p.m, 6 p.m.
        • Sunday - 6 a.m, 7:30 a.m., 9 a.m., 10:30 a.m., 12 p.m, 3 p.m, 4:30 p.m., 6 p.m.

        Sambuhay TV Mass

        Monday to Saturday - 6:15 a.m., 5 p.m. (Sunday anticipated mass)

        Santísimo Rosario Parish – University of Santo Tomas

        Monday to Sunday - 10 a.m.

        Santuario de San Antonio Parish

        • Monday to Saturday - 8 a.m., 6 p.m. (Sunday anticipated mass)
        • Sunday - 8 a.m., 12 p.m., 6 p.m.

        Shrine of Mary, Queen Of Peace, Our Lady of EDSA

        Monday to Sunday - 12:15 p.m.

        Worship services

        Victory

        Online worship service per church is collated here.

        Greenhills Christian Fellowship

        Sunday - Video upload of service done by 8 p.m.

        EMERGENCY HOTLINES

        AGENCY CONTACT NUMBERS
        DOH Toll-free (02) 894-COVID (02-894-26843) or 1555 / 86517800 local 1149/1150
        DOLE 1349
        DTI One-DTI (1-384) Hotline or sending an email to, [email protected]
        Research Institute for Tropical Medicine (RITM) (02)8807-26-28/29/30/31/32/37 local 297/440/441
        National Disaster Risk Reduction and Management Council (NDRRMC) Trunkline:
        +63 (2) 911-5061 to 64
        Telefax:
        +63 (2) 912-2665
        +63 (2) 912-5947
        +63 (2) 912-5668
        +63 (2) 911-1406
        National Center for Mental Health (NCHM) COVID HOTLINE 9663514518
        DOTC Trunk line: 727-7960 to 69
        Public Assistance Center: 7890
        Fax Number: 723-4925
        DOTC-MARINA 0917-SUMBONG (0917-7862664)
        CIVIL AERONAUTICS BOARD 0998-128-5717
        0927-354-9515
        PHILIPPINE COAST GUARD 0917-724-3682
        (02) 527-8481
        DILG Patrol 117
        CIVIL AVIATION AUTHORITY OF THE PHILS. (02) 879-9110
        BUREAU of FIRE PROTECTION (National Headquarters) (02) 426-3812 – Operation Center
        (02) 376-0117 – Directorate for Operations Office
        DOTr COVID-19 HOTLINES ROAD (02) 7980-2387/ 7980-2392 / 0917-876-8535/ 0917-876-8523
        AVIATION (02) 7980-2391/92 / 0917-876-8573 / 0917-802-2224
        MARITIME (02) 7980-2394 / 0917-876-8594
        NHQ PNP HOTLINE (CAMP CRAME) 9656222078
        9166084425
        REGIONAL HEADQUARTERS 9562817917
        EASTERN POLICE DISTRICT 9663151588
        MANILA POLICE DISTRICT 9065982671
        NORTHERN POLICE DISTRICT 9171364073
        QUEZON CITY POLICE DISTRICT 9959540408
        SOUTHERN POLICE DISTRICT 9053717275
        REGIONAL HEALTH SERVICE (PLTCOL BEVERLY DE GUZMAN) NCRPO COVID 19 FOCAL PERSON 9173360091
        REGIONAL CRIME LABORATORY GROUP (PLTCOL RUBY GRACE DIANGSON) NCRPO COVID 19 FOCAL PERSON 9209797027
        BUREAU OF IMMIGRATIONS Helpline: Bureau of Immigration National Operations Center (BINOC) hotline numbers (632) 8465-2400 or (632) 8524-3769.
        MY POCKET DOCTOR 21585760 (GLOBE/TM) 225655760 (SMART/TNT)

        ONLINE GROCERIES & DRUG STORES

        STORE PRODUCT LINK
        RENUCCI RICE Rice grains click here for more information
        MALABON FRESH Seafood delivery click here for more information
        TRY VEGAN Metro South's first and only 100% plant-based and vegan spot click here for more information
        GULAYat OL GROCERY Fresh produce click here for more information
        THE MURANG GULAY SHOP Fresh produce click here for more information
        BUKID FRESH Fresh produce click here for more information
        PROBINSYA MART Bulk order vegetables click here for more information
        OH MY GULAY Fresh vegetables click here for more information
        SUNBRIGHT AGRIBUSINESS VENTURES Fresh produce click here for more information
        HOMEGROWN Fruit and vegetables click here for more information
        UPROOT Urban farm click here for more information
        FUTURE FRESH Fresh produce click here for more information
        BAYTOWN Fresh produce click here for more information
        FRUITY FINDS Wholesale and Retail of Davao Pomelo and Fresh Fruits click here for more information
        ALWAYS FRESH PH FRUIT DELIVERY Healthy fruits delivered to your door. Same day delivery via Happy Move/ Lalamove click here for more information
        THE VEGAN GROCER Vegan and plant-based products click here for more information
        THE SUPERFOOD GROCER Nutrient-rich, plant-based, whole foods click here for more information
        WALTERMART Online grocery app click here for more information
        METROMART Online grocery app with the ff. stores (Robinsons Supermarket, S&R, Rustan's, Shopwise, etc.) click here for more information
        LAZMART Part of Lazada's app for all grocery needs click here for more information
        MERCURY DRUG Pharmacy click here for more information
        WATSONS Pharmacy click here for more information

        BANKS

        NAME CONTACT NUMBERS OPERATING HOURS
        Security Bank Customer Service hotline at +632 8887-9188 1-800-1-888-1250 (Toll-free for PLDT landline) 9AM-3PM
        Banco de Oro Metro Manila: (+632) 8631-8000 9AM-3PM
        BPI (02) 889-10-000 9AM-3PM
        East West (02) 888-81-700 9AM-3PM
        China Bank (02) 888-55-888 9AM-3PM
        Metrobank (02) 887-00-700 9AM-3PM
        Landbank 405-7000 8:30AM-12PM
        Unionbank Metro Manila (+632) 8841-8600 PLDT domestic toll-free 1-800-1888-2277 9AM-3PM
        PNB (+632) 8573-8888 click here for more information
        RCBC (02) 848 6983 9AM-3PM
        UCPB (02) 8811-9111 9AM-3PM
        PSBank (02) 8845-8888 8:30AM-3PM
        AUB 8282-8888 click here for more information
        PBCOM (02) 8777-2266 1-800-10-777-2266 9AM-3PM
        Maybank (02) 8588-3888 1-800-10-588-3888 9AM-3PM
        Robinsons Bank (02) 8637-2273 9AM-3PM
        DBP click here for more information

        SERVICES WAIVED FEES

        NAME CONTACT NUMBERS NOTE
        MERALCO 16211 30-day payment extension for bills due from March 1 to April 14, 2020
        SMART/ PLDT / SUN SMART 8888 1111 PLDT 888 8171 SUN 395 8000 30-day payment extension period for all our postpaid customers of PLDT Home, PLDT Enterprise, Smart Communications, Inc. & Sun Postpaid nationwide
        MAYNILAD WATER SERVICES Facebook (/MayniladWater), Twitter (@maynilad), or Hotline 1626 Suspended disconnection of overdue accounts of Maynilad customers until Abril 14, 2020
        MANILA WATER 1627 30-day payment extension from due date;suspended meter reading and billing activities since March 17, 2020 until further notice
        GLOBE TELECOM 277301000 30-day bill extension to all globe user.
        HOME CREDIT 277535711 No fees and charges due to COVID-19 (didn't indicate time period)
        CIGNAL 288888222 30-day payment extension to all Cignal Postpaid subscribers from due date
        EASTWEST (02) 8888-1700 30-day payment extension for auto/personal/mortgage/EEL loans and credit card for eligible customers
        PRULIFE UK 288875433 60-day grace period to cover premium payments due from March 16 to May 31, 2020
        SUNLIFE (02) 849 9888 91-day extension for premium payments due from Feb 15 to May 31, 2020
        MANULIFE (02) 8884-7000 Waive of 30-day notice period and 90-day deadline for completion of requirements for claims related to COVID-19
        RCBC Bankard 288881888 30-day extension of payment with due dates from March 16 to April 15, 2020
        BPI 288910000 30-day payment extension for qualified credit cards, personal/home/auto/SME/Banko Negosyo loans
        PAG-IBIG FUND 287244244 3-month moratorium on PAG-IBIG Fund loans
        METROBANK 288700700 30-day payment extension for qualified car/home loans and credit cards
        BDO 63286318000 60-day payment extension for qualified credit card and auto/home/SME/personal loans with due dates up to April 15, 2020
        BDO Life 63286318000 31 to 91 days grace period for all life insurance policies with due premiums from Feb 1 to June 1, 2020
        CONVERGE 286670870 30-day bill extension payment for all subscribers
        SKYCABLE 33810000 30-day bill extension payment for all subscribers
        PSBANK 8845-8888 30-day grace period for loan payments
        DBP click here for more information From March 19, 2020 to April 30, 2020, fees and charges for the following services are waived: -Fund transfer to other banks via PESONet -Inter-regional withdrawal and encashment
        MAYBANK Phone (for auto/car loan, mortgage/home loan):
        (02) 8835-8385 to 87
        (02) 8230-8412
        (02) 8835-8373 Call or Text (for auto/car loan, mortgage/home loan): 09253214955
        09253214956
        09175986101
        09175986126
        09954989450
        09978718439
        09368136073
        09175985854
        09328517332
        09285592086
        09175986647
        09175986381
        09992242496
        Call or Text (personal loan, salary loan):
        09166045570
        09326241781
        09567505194
        09173034013
        09466551212
        09989768266
        Maybank Philippines will be giving a 30-day extension period for auto/car loan, mortgage/home loan, personal loan and salary loan, and credit card to QUALIFIED CLIENTS.

        FOOD DELIVERY

        NAME NUMBER NOTES
        Pancake House 888-7-9000
        Kenny Rogers 8555-9000
        Commissary Kitchen 0939-623-2826
        Max's 888-79000
        Mang Inasal 7-3333
        Bon Chon 8-633-1818 via FoodPanda, LalaFood, and GrabFood
        Sunrise Buckets 8-234-1382
        Amber 8-884-8888
        Gerry's Grill 8-332-1111
        Aristocrat 8-894-0000
        Tapa King 8888-8272 Delivery areas: – Makati – Pasig – San Juan
        Jollibee 8-7000 Take out, delivery, and drive thru are only available in select branches
        McDonalds 8-6236 For a limited area only
        Chowking 9-8888
        North Park 8737-3737 Take out is available only in select branches and delivery is only available in select branches from 9AM to 9 PM.
        Teriyaki Boy 888-7-9000 Take out and delivery are only available in select branches.
        Chooks-to-Go 8-687-1010 Delivery is available within Metro Manila Only
        Juju Eats 8-820-4663 Delivery is only available in the Makati area
        Tokyo Tokyo 86596 Within Quezon City, Makati, Taguig, and Kalayaan
        Burger King 2-22-22
        KFC 8887-8888 Take out and Delivery are only available at selected stores
        Army Navy 8333-3131 Delivery only to select branches
        Shakey's 7777-7777 Take out and Delivery are only available outside METRO MANILA from 11AM to 6PM
        Yellowcab 8-789-9999 Take out and Delivery are only available at selected stores
        Greenwich 5-55-55 All branches are available for take-out and delivery except for those in closed malls
        Angel's Pizza 8922-2222 Available in select branches. Adjusted store hours for branches in Makati, Kalayaan, Sucat, Greenhills, Malate, Fairview, Antipolo, San Sebastian, Marikina, Imus.
        Domino's Pizza 8997-3030 Take out and Delivery are only available at selected stores.
        Cara Mia 8822-1111 or 8555-1000 See branches and contact numbers for advanced orders for pick-up
        Conti's 8-850-8888 Can be ordered direct or via GrabFood PH

        SUPERMARKET

        NAME STORE HOURS
        Puregold 8:00AM to 5:00PM
        (All Luzon Stores)
        S&R 11:00AM-5:00PM
        (Effective Mar 22)
        SM Hypermart click here for more information
        Robinsons 11:00AM-7:00PM
        (Robinsons Supermarket Metro Manila branches)
        Shopwise 8:00AM-7:00PM
        (Majority of branches)
        Rustan's Marketplace 9:00AM-6:00PM
        (Except certain branches stated in post)
        Waltermart 9:00AM-5:00PM
        Super 8 8:00AM-5:00PM
        (Except Shaw, Visayas, Molave, Baliuag branches)
        Unimart 9:30AM-5:00PM
        (Estancia branch)
        Landers 8:00AM-7:00PM

        CHECKPOINTS

        CALOOCAN

        • PCP4 AREA- Quirno Highway Cor. Malaria Rd Boundary of Caloocan and Bulacan
        • PCP 3- Phase 7C Dela Costa Homes Boundary of Caloocan and Musan Bulacan
        • PCP 3- Phase 9 Boundary of Evergreen Vill. Brgy Gaya-Gaya SJ Bulacan
        • PCP 3- Phase 10 Caloocan and Bulacan Bridge
        • PCP 6- Bankers Vill. Gate 3 Boundary of Caloocan and Meycauyan
        • PCP 6- Sierra Nova Subd 1 Boundary of Caloocan and Meycauyan
        • PCP 6 Sierra Nova Subd 2 Boundary of Caloocan and Meycauyan
        • PCP 6 - Sierra Nova Subd 3 Boundary of Caloocan and Meycauyan
        • PCP 6- Gubat Sa Siudad Boundary of Caloocan and Meycauyan
        • PCP 6- Shelterville Brgy 171 Boundary of Caloocan and Meycauyan

        MALABON

        • Don Asilio Blvd Brgy. Dampalit Malabon
        • Panghulo Road Malabon

        VALENZUELA CITY (1)

        • NLEX (Entrance)
        • MC Arthur Highway Malanday Boundary of Valenzuela and Meycauyan (Exit)

        VALENZUELA CITY (2)

        • Punturin Boundary of Libtong Meycauyan (Primary)
        • NLEX Harborlink (Mindanao Ave MM Exit)
        • Lawang Bato Emergency Exit to Nlex
        • Viente Reales Skyline Exit 10 Meycauyan, Bulacan
        • Viente Reales Tugatog Exit to Meycauyan, Bulacan
        • Lingunan Ciudad Grande Exit to Meycauyan
        • NLEX Linguhan Exit Going to Valenzuela
        • Lawang Bato Nlex
        • Overpass Near Memorial Gardens
        • NLEX Paso De Blas Entrance
        • Wawang Pulo Boundary of Obando Bulacan

        MUNTINLUPA

        • Susana Heights

        LAS PINAS

        • Daang Hari
        • Zapote Road

        PARANAQUE

        • Roxas Blvd corner Mia Road
        • Macapagal Blvd. corner Pacific Ave.

        MUNTINLUPA CITY

        • Tunasan- San Pedro Boundary, Brgy. Tunasan, Muntinlupa City
        • Tunasan- Cuyab Boundary, Arandia St., Brgy Tunasan, Muntinlupa City
        • In front of Parce Bello, Victoria Homes, Brgy Tunasan, Muntinlupa City
        • Biazon Road Corner MCX Road, Brgy Poblacion, Muntinlupa City
        • SLEX Tollgate Exit (Westbound), East Service Road, Brgy. Alabang Viaduct, Muntinlupa City.
        • Sucat-Taguig Boundary, Dr. A Bunyi St, Brgy. Sucat, Major J Posadas Ave., corner West Service Road, Brgy. Sucat, Muntinlupa City
        • In front of Total Gas Station, Don Jesus Blvrd, corner West Service Road, Brgy., Cupang, Muntinlupa City
        • Muntinlupa-Las Piñas Boundary, Alabang-Zapote Road, Brgy. Cupang, Muntinlupa City
        • In front of Police Outpost, along Investment, Drive corner Commerce Ave., Brgy., Ayala Alabang, Muntinlupa City

        PARANAQUE CITY

        • Roxas Blvrd near footbridge Brgy. Baclaran
        • Airport Road infront of UCPB Brgy. Baclaran
        • Bradco Ave. Corner, Diokno Ave., Brgy. Tambo
        • NAIA Ave., Near Pascor Drive Brgy., Sto. Niño
        • Pacific Ave., Corner, Macapagal Blvrd, Brgy Don Galo
        • C5 Road Corner Kaingin Road
        • Quirino Ave., Corner Victor Medina, Brgy.San Dionisio
        • C5 Road Boundary of Las Piñas and Parañaque
        • Canaycay Ave., in front of Caltex Brgy. San Dionisio
        • Sucat Interchange
        • Doña Soledad Ave., Near Skyway Entrance/Exit
        • West Service Road, Corner Marcelo Ave., Marcelo Green
        • West Service Road in front of Robinson, Brgy. Merville
        • PNR Bicutan Interchange

        LAS PINAS CITY

        • Along C5 Road Extension, Manuyo Uno, Las Piñas City
        • (Las Piñas City and Parañaque Boundary)
        • Along Padre Diego Cera, Ave. Manuyo Uno, Las Piñas City
        • Zapote Viaduct, Brgy.Zapote Las Piñas City
        • Along Canaycay Ave. Manuyo Dos, Las Piñas City
        • Riverdrive, BFRV Brgy. Talon Dos, Las Piñas City
        • Marcos Alvarez Ave., Talon Singko, Las Piñas City

        MARIKINA CITY

        • Makabayan St. corner JP Rizal Brgy Nangka
        • Pambili St., Cor Marcos Highway (U-Turn) Brgy. San Roque
        • Armscor Ave. Cor Sampaguita St. Fortune (To San Mateo)
        • Delos Santos Ave. Monterey Hills, Fortune (To San Mateo)
        • Lilac St., Cor. Olive St., Concepcion Dos (To Antipolo)
        • Olive Ext. Footbridge, Concepcion Dos (To Antipolo)
        • Sumulong Highway corner Katipunan Access Road, Sto. Niño (To Antipolo)
        • Marcos Highway in front of Buenaviahe Bldg. Brgy. San Roque
        • San Miguel PH 3 Brgy. Fortune
        • Champaca St., Cor Ponteverde Drive Brgy. Concepcion Dos
        • Panorama St., Cor Waco St., Brgy. Concepcion Dos
        • Panorama St., Cor Ignatius St., Brgy. Concepcion Dos
        • Katipunan St., Cor Tangerin St., Concepcion Dos
        • Chestnut St., Cor Gospel St., Brgy San Roque
        • East Bank Road, Brgy. Sta Lucia (To Taytay)
        • Ortigas Ave. Ext., Brgy Sta. Lucia (To Antipolo/Taytay)

        PASIG CITY

        • Kaginhawaan St., Cor. Lexi Ave., Maggahan
        • Green Park Gate Felix Ave Dela Paz
        • Greenwood Ave., Pinagbuhatan
        • R. Thadeus St., MRV, Sta Lucia
        • West Bank Road, Brgy Maybunga (To Taytay)
        • A. Sandoval Corner Eusebio Ave., Brgy. Pinagbuhatan (To Taytay)
        • Eusebio Ave corner C6 Road Brgy Pinagbuhatan (To Taytay)
        • Tramo Road., Sta Luciao Road., Sta Lucia
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